Complaints Manager Skills you Need for your CV and Career in Customer Service
Complaints Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Complaints Manager role. We ranked the top skills based on the percentage of Complaints Manager job descriptions they appeared on. For example, 43% of Complaints Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
43%
complaints manager
29%
customer service advisor
22%
complaints
22%
complaints handler
22%
customer care
15%
customer relations advisor
15%
customer relations manager
15%
call centre
15%
complaint handler
15%
complaint
8%
complaints officer
8%
complaint management
8%
complaints prevention
8%
customer complaints
8%
enquiries
8%
contact centre manager
8%
aftercare
8%
engagement
8%
customer insight
8%
governance manager
8%
defects
8%
complaints coordinator
8%
escalations
8%
amazon
8%
housing ombudsman
8%
communication skills
8%
investigations
8%
help desk
8%
lloyds
8%
customer relations executive
8%
perm
8%
english language skills
8%
retail
8%
record maintenance
8%
temp
8%
Improve your CV's success rate by using these Complaints Manager skills and keywords or scan your CV to get a personalised score.