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List of Complaints Manager Skills in Customer Service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Complaints Manager skills recruiters and hiring managers look for in Customer Service candidates.

If appropriate, you should consider adding these Complaints Manager skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Complaints Manager skills in Customer Service

Keywords Popularity
Customer Service
20%
Communication Skills
7%
Customer Complaints
6%
Complaints
5%
Retail
5%
Team Management
4%
Call Centre
4%
contact centre
3%
financial services
3%
Management
3%
Customer Care
3%
Complaint Management
3%
customer service advisor
2%
Team Leader
2%
Customer Services
2%
Team Manager
2%
Telephone Manner
2%
Escalation Process
2%
Complaints Handler
2%
Customer Queries
2%
Online Marketplace
2%
Administrative
2%
Problem Solving
2%
Negotiation
2%
Data Entry
2%
Interpersonal Skills
2%
Training
2%
MicroSoft Excel
1%
Root Cause Analysis
1%
Customer Service Manager
1%
Management Experience
1%
Reporting
1%
MicroSoft Outlook
1%
Travel Insurance
1%
Building Relationships
1%
RECRUITING
1%
Claims Handling
1%
Hospitality
1%
Sales
1%
Recruitment
1%
Management Skills
1%
SECURITY
1%
Compliance
1%
Travel Management
1%
French
1%
Italian
1%
Insurance
1%
Microsoft Office
1%
case handler
1%
Manager
1%
process improvement
1%
Spanish
1%
Empathy
1%
customer care advisor
1%
complaint handler
1%
Application
1%
KPI implementation
1%
Prioritisation
1%
Staff Management
1%
complaint handling
1%
Billing
1%
Analysis
1%
Writing
1%
inbound customer service
1%
customer assistant
1%
Performance Management
1%
Lettings
1%
Team Performance
1%
Communicator
1%
Nights
1%
MicroSoft Access
1%
People Management
1%
Written Communication
1%
Customer Service Representatives
1%
Investigation
1%