Complaints Handler Skills you Need for your CV and Career in Customer Service

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Complaints Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaints Handler role. We ranked the top skills based on the percentage of Complaints Handler job descriptions they appeared on. For example, 53% of Complaints Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
complaints
18%
customer complaints
18%
banking
12%
financial services
12%
complaints handling
12%
insurance
12%
complaints handler
12%
case management
12%
complaint management
12%
complaint handler
12%
customer service agent
12%
admin
6%
claims handler
6%
email
6%
complaints advisor
6%
queries
6%
telephone
6%
customer satisfaction
6%
assistant
6%
handler
6%
build strong relationships
6%
retail
6%
customer services
6%
telephone manner
6%
regulatory requirements
6%
call handler
6%
csa
6%
customer service advisor
6%
document management
6%
claims
6%
finance
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Complaints Handler skills and keywords or scan your CV to get a personalised score.