Complaints Handler Skills for your CV in the Customer Service Industry

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Complaints Handler Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Complaints Handler role. We ranked the top skills based on the percentage of Complaints Handler job descriptions they appeared on. For example, 79% of Complaints Handler job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
79%
complaints
50%
customer complaints
43%
contact centre
36%
investigation
29%
resolutions
29%
case handler
15%
complaints handler
15%
customer service advisor
15%
call centre
15%
financial services
15%
insurance
15%
complaint handler
8%
graduate
8%
intern
8%
administration
8%
call center
8%
call handler
8%
compliance
8%
issue resolution
8%
bonus
8%
training
8%
communication skills
8%
customer
8%
customer relations
8%
customer services
8%
finance
8%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Complaints Handler skills and keywords or scan your CV to get a personalised score.