Complaints Handler Skills you Need for your CV and Career in Customer Service

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Complaints Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaints Handler role. We ranked the top skills based on the percentage of Complaints Handler job descriptions they appeared on. For example, 56% of Complaints Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
56%
complaints
56%
customer service rep
23%
inbound
23%
outbound
23%
administrator
23%
customer services
23%
customer complaints
23%
complaints handler
23%
call centre
23%
communicator
12%
administration
12%
claims handling
12%
admin
12%
customer care
12%
complaint handler
12%
customer service advisor
12%
case handler
12%
financial services
12%
csa
12%
complaint management
12%
patient outcomes
12%
resolutions
12%
complaints specialist
12%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Complaints Handler skills and keywords or scan your CV to get a personalised score.