FrançaisComplaints Handler Skills you Need for your CV and Career in Customer Service
Complaints Handler Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Complaints Handler role. We ranked the top skills based on the percentage of Complaints Handler job descriptions they appeared on. For example, 70% of Complaints Handler job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
70%
complaints
44%
customer complaints
27%
complaints handler
17%
call centre
14%
complaint
14%
enquiries advisor
7%
customer services executive
7%
customer service representative
7%
client team enquiries assistant
7%
enquiries assistant
7%
enquiries executive
7%
call handler
7%
fos
7%
complaint management
7%
customer service advisor
7%
telephone manner
7%
communication skills
7%
case management
7%
calls
4%
customer service administrator
4%
customer service consultant
4%
retail
4%
office based
4%
legal
4%
law
4%
inbound
4%
motor
4%
hospitality
4%
policies
4%
complaints handling
4%
dispute resolution
4%
car
4%
housing ombudsman
4%
housing advisor
4%
claims handler
4%
contact centre
4%
resolving
4%
delivering exceptional customer service
4%
methodical
4%
email clients
4%
compliance
4%
administrative
4%
resolving issues
4%
resolve issues
4%
escalation resolution
4%
report writing
4%
customer retention
4%
customer satisfaction
4%
business support
4%
complaint handling
4%
construction
4%
letter writing
4%
administrative duties
4%
computer literate
4%
estimates
4%
invoicing
4%
logistics
4%
organisational skills
4%
problem solving
4%
customer advisor
4%
admin
4%
complaint handler
4%
escalations
4%
csa
4%
complaints advisor
4%
fca
4%
mortgage
4%
mediation
4%
negotiation
4%
administration
4%
office support
4%
repairs
4%
call center
4%
Improve your CV's success rate by using these Complaints Handler skills and keywords or scan your CV to get a personalised score.