Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 42% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
42%
complaints handling
17%
banking
17%
financial services
17%
insurance
17%
complaint handler
17%
case management
17%
customer complaints
17%
complaints
9%
organisational skills
9%
furniture sales
9%
document management
9%
problem solving
9%
people management
9%
finance
9%
report writing
9%
planning
9%
retail
9%
complaint handling
9%
retentions
9%
detective
9%
sales
9%
investigation
9%
store administration
9%
investigator
9%
team management
9%
legal
9%
training and development
9%
police
9%
customer satisfaction
9%
complaints handler
9%
administrative duties
9%
computer literate
9%
administration
9%
complaint management
9%
estimates
9%
b2c
9%
invoicing
9%
call centre
9%
regulatory requirements
9%
logistics
9%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.