Complaint Handler Skills for your CV in the Customer Service Industry

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Complaint Handler Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 65% of Complaint Handler job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
65%
communication skills
43%
complaints
36%
customer complaints
29%
call centre
15%
remote working
15%
telephony
15%
utilities
15%
wfh
15%
work from home
15%
complaint
15%
financial services
15%
investigation
15%
organisational skills
15%
contact centre
15%
customer service advisor
15%
insurance
15%
training
8%
resolve issues
8%
case handler
8%
complaint handler
8%
graduate
8%
intern
8%
listener
8%
solver
8%
complaints handling
8%
contact centre agent
8%
administrative
8%
compliance
8%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.