Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 50% of Complaint Handler job descriptions contained case handler as a required skill.

Keywords / Skills

Popularity

case handler
50%
complaints handler
50%
customer service
50%
complaints specialist
40%
complaint handler
30%
complaints
20%
personal development
10%
investigator
10%
retention
10%
legal
10%
calls
10%
paralegal
10%
police
10%
customer complaints
10%
retail
10%
customer contact
10%
bristol
10%
bs8
10%
complaints advisor
10%
customer relations
10%
insurance
10%
case officer
10%
graduate
10%
detective
10%
intern
10%
document review
10%
case specialist
10%
fraud investigator
10%
customer services
10%
helpline
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.