Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 55% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
55%
claims
28%
insurance
19%
empathy
19%
complaints handler
19%
complaints
19%
customer service advisor
19%
call center
19%
flooring
10%
attention to detail
10%
bikes
10%
cycling
10%
fca
10%
communication
10%
automotive
10%
organisation
10%
process
10%
assessing
10%
claims handling
10%
hospitality
10%
contact centre
10%
call centre
10%
call handler
10%
customer service representative
10%
customer service administrator
10%
enquiries
10%
clients
10%
resolutions
10%
complaint management
10%
customer complaints
10%
complaint
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.