Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 70% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
70%
complaints handler
24%
call center
24%
claims
24%
customer service advisor
24%
contact centre
24%
complaints
16%
process
16%
organisation
16%
insurance
16%
communication
16%
contact centre team leader
8%
financial services
8%
complaints handling
8%
cemap
8%
customer service team leader
8%
telephone manner
8%
customer complaints
8%
administrator
8%
assessing
8%
claims handling
8%
clients
8%
empathy
8%
flooring
8%
fca
8%
cycling
8%
bikes
8%
attention to detail
8%
hospitality
8%
call centre
8%
automotive
8%
call handler
8%
customer service representative
8%
customer service administrator
8%
enquiries
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.