Complaint Handler Skills you Need for your CV and Career in Customer Service
Complaint Handler Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 65% of Complaint Handler job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
65%
complaints
48%
complaint
36%
customer complaints
36%
call centre
24%
financial services
18%
contact centre
18%
claims handler
12%
complaint handling
12%
fca
12%
customer services
12%
investigation
12%
motor
12%
dispute resolution
12%
complaint management
12%
car
12%
complaints handler
12%
communication skills
12%
telephony
6%
case handler
6%
complaint handler
6%
complaint resolution
6%
call center
6%
detective
6%
investigator
6%
legal
6%
legal assistant
6%
nmc
6%
paralegal
6%
police
6%
resolution
6%
sergeant
6%
regulated industry
6%
administrator
6%
contact centre agent
6%
customer service advisor
6%
policies
6%
methodical
6%
compliance
6%
administrative
6%
insurance
6%
resolving
6%
personal development
6%
motivation
6%
management
6%
customer service management
6%
Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.