Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 64% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
64%
complaints
53%
customer complaints
37%
complaint
32%
complaints handler
22%
call centre
22%
contact centre
16%
complaint management
16%
compliance
11%
methodical
11%
policies
11%
administrative
11%
claims handler
11%
car
11%
dispute resolution
11%
motor
11%
fca
11%
contact centre agent
6%
customer service advisor
6%
complaint handling
6%
financial services
6%
insurance
6%
resolving
6%
personal development
6%
motivation
6%
management
6%
investigation
6%
customer service management
6%
complaints advisor
6%
communication skills
6%
fos
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.