Collections Team Manager Skills you Need for your CV and Career in Customer Service

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Collections Team Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Team Manager role. We ranked the top skills based on the percentage of Collections Team Manager job descriptions they appeared on. For example, 65% of Collections Team Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
65%
client support
18%
administrative
15%
client services
15%
collections agent
11%
timetabling
11%
library
11%
hubs
11%
account management
11%
credit control
11%
export
11%
inbound sales
11%
technical support
11%
customer support
11%
implementation manager
8%
customer retention manager
8%
relations manager
8%
italian
8%
customer relationship manager
8%
client relationship manager
8%
account manager
8%
debt recovery
8%
customer service representative
8%
communication skills
8%
administrative support
8%
collections
8%
tablets
8%
queries
8%
german
8%
orders
8%
wholesale
8%
order processing
8%
sales administration
8%
problem solving
8%
telephone customer service
4%
aftersales
4%
outbound calls
4%
microsoft office
4%
phone manner
4%
sales support
4%
catering
4%
collections assistant
4%
internal account executive
4%
internal account manager
4%
sales executive
4%
business support
4%
inbound sales advisor
4%
customer services executive
4%
telephone manner
4%
client services manager
4%
customer services
4%
customer service manager
4%
customer service consultant
4%
phone skills
4%
client service
4%
key performance indicators
4%
customer complaints
4%
manufacture
4%
operational excellence
4%
power tools
4%
rights
4%
warranty
4%
client relationship management
4%
delivery management
4%
english
4%
customer contact
4%
income protection
4%
collections advisor
4%
performance reviews
4%
productivity
4%
team management
4%
b2b
4%
client account management
4%
client services executive
4%
compliance
4%
customer service associate
4%
financial services
4%
norwegian
4%
troubleshooting
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Collections Team Manager skills and keywords or scan your CV to get a personalised score.