Collections Specialist Skills you Need for your CV and Career in Customer Service
Collections Specialist Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Collections Specialist role. We ranked the top skills based on the percentage of Collections Specialist job descriptions they appeared on. For example, 57% of Collections Specialist job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
57%
collections
44%
contact centre
19%
calls
13%
arrears
13%
credit
13%
fca regulated
13%
liaising
13%
admin
13%
meeting deadlines
13%
call centre
13%
mortgage lender
13%
telephone based
13%
telephone manner
13%
advisor
13%
communication
7%
organisational skills
7%
payments
7%
administrative
7%
excel
7%
outlook
7%
credit control
7%
word
7%
customer support
7%
crm
7%
financial services
7%
data
7%
debt
7%
collections agent
7%
computer literate
7%
queries
7%
debt collection
7%
general administration
7%
recovery
7%
financial industry
7%
pharmaceutical manufacturing
7%
telephone interviewing
7%
inbound
7%
customer services
7%
outbound
7%
vulnerable customers
7%
administration
7%
Improve your CV's success rate by using these Collections Specialist skills and keywords or scan your CV to get a personalised score.