Collections Specialist Skills you Need for your CV and Career in Customer Service

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Collections Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Specialist role. We ranked the top skills based on the percentage of Collections Specialist job descriptions they appeared on. For example, 37% of Collections Specialist job descriptions contained collections advisor as a required skill.

Keywords / Skills

Popularity

collections advisor
37%
collections agent
37%
customer service
27%
collections
27%
fca
16%
customer service advisor
16%
arrears
16%
call centre
11%
outbound
11%
insurance
11%
inbound
11%
administrator
11%
vulnerability
11%
empathy
11%
team leader
11%
purchase ledger
6%
team management
6%
print
6%
customer support
6%
customer service representative
6%
compliance
6%
collections specialist
6%
recoveries
6%
negotiation skills
6%
litigation
6%
customer services
6%
consumer duty
6%
telephone manner
6%
credit control
6%
data entry
6%
administration
6%
laboratory
6%
customer service team leader
6%
financial services
6%
financial background
6%
customer outcomes
6%
complaints
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Collections Specialist skills and keywords or scan your CV to get a personalised score.