Collections Specialist Skills you Need for your CV and Career in Customer Service

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Collections Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Specialist role. We ranked the top skills based on the percentage of Collections Specialist job descriptions they appeared on. For example, 57% of Collections Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
57%
collections
44%
contact centre
19%
calls
13%
arrears
13%
credit
13%
fca regulated
13%
liaising
13%
admin
13%
meeting deadlines
13%
call centre
13%
mortgage lender
13%
telephone based
13%
telephone manner
13%
advisor
13%
communication
7%
organisational skills
7%
payments
7%
administrative
7%
excel
7%
outlook
7%
credit control
7%
word
7%
customer support
7%
crm
7%
financial services
7%
data
7%
debt
7%
collections agent
7%
computer literate
7%
queries
7%
debt collection
7%
general administration
7%
recovery
7%
financial industry
7%
pharmaceutical manufacturing
7%
telephone interviewing
7%
inbound
7%
customer services
7%
outbound
7%
vulnerable customers
7%
administration
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Specialist skills and keywords or scan your CV to get a personalised score.