Collections Agent Skills you Need for your CV and Career in Financial Services

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Collections Agent Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 91% of Collections Agent job descriptions contained collections as a required skill.

Keywords / Skills

Popularity

collections
91%
debt
43%
enforcement
43%
enforcement agent
39%
field agent
39%
forces
39%
police
39%
recovery
39%
security
39%
customer service
27%
crm
10%
outbound calls
10%
team leader
10%
contact centre
10%
arrears
10%
outbound
10%
inbound
10%
customer support
10%
complaints handler
10%
communication skills
10%
administrative
8%
lending
5%
bridging finance
5%
redemption
5%
relationship management
5%
microsoft excel
5%
debt recovery
5%
financial issues
5%
repossessions
5%
compassion
3%
tcf
3%
business development
3%
call centre
3%
outbound sales
3%
sales
3%
time management
3%
negotiation
3%
empathy
3%
finance
3%
uber
3%
electric vehicles
3%
customer services
3%
organisational skills
3%
negotiating
3%
microsoft office
3%
customer satisfaction
3%
complaints
3%
calls
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.