Collections Agent Skills you Need for your CV and Career in Financial Services

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Collections Agent Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 94% of Collections Agent job descriptions contained collections as a required skill.

Keywords / Skills

Popularity

collections
94%
enforcement
52%
debt
49%
enforcement agent
45%
field agent
45%
forces
45%
police
45%
recovery
45%
security
45%
customer service
28%
inbound
10%
team leader
10%
outbound
10%
customer support
10%
communication skills
10%
complaints handler
10%
administrative
7%
outbound calls
5%
crm
5%
contact centre
5%
debt recovery
5%
arrears
5%
negotiation
3%
debt collection
3%
time management
3%
bridging finance
3%
lending
3%
microsoft excel
3%
redemption
3%
relationship management
3%
financial issues
3%
repossessions
3%
empathy
3%
finance
3%
uber
3%
electric vehicles
3%
customer services
3%
organisational skills
3%
negotiating
3%
microsoft office
3%
customer satisfaction
3%
complaints
3%
calls
3%
removal
3%
enforcement officer
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.