Collections Agent Skills you Need for your CV and Career in Financial Services

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Collections Agent Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 62% of Collections Agent job descriptions contained collections as a required skill.

Keywords / Skills

Popularity

collections
62%
collections advisor
39%
collections agent
39%
customer service
24%
call centre
15%
debt management
15%
contact centre
15%
outbound calls
10%
communication skills
10%
crm
10%
credit control
10%
debt recovery
10%
customer services
5%
relationship management
5%
fca
5%
litigation
5%
recoveries
5%
complaints handler
5%
customer support
5%
financial services
5%
inbound
5%
outbound
5%
consumer debt
5%
consumer finance
5%
leadership
5%
management
5%
consumer duty
5%
arrears
5%
sales
5%
outbound sales
5%
payment plan
5%
business development
5%
security
5%
recovery
5%
police
5%
forces
5%
field agent
5%
enforcement agent
5%
enforcement
5%
debt
5%
payment services
5%
negotiation
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.