Collections Agent Skills you Need for your CV and Career in Customer Service

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Collections Agent Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 50% of Collections Agent job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
call centre
32%
customer service advisor
25%
collections agent
25%
collections
25%
collections advisor
19%
inbound sales
13%
account manager
13%
client support
13%
customer service agent
13%
credit control
13%
client services
13%
sales executive
7%
collections specialist
7%
telephone customer service
7%
account management
7%
customer support
7%
debt collection
7%
debt recovery
7%
administrator
7%
call centre agent
7%
call handler
7%
customer service assistant
7%
customer relationship manager
7%
internal account manager
7%
internal account executive
7%
collections assistant
7%
collections and recoveries coordinator
7%
client relationship manager
7%
debt management
7%
customer services
7%
resilience
7%
empathy
7%
credit check
7%
relations manager
7%
implementation manager
7%
customer retention manager
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.