FrançaisCollections Advisor Skills you Need for your CV and Career in Customer Service
Collections Advisor Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Collections Advisor role. We ranked the top skills based on the percentage of Collections Advisor job descriptions they appeared on. For example, 63% of Collections Advisor job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
63%
collections
42%
customer services
17%
complaints
17%
telephone manner
17%
customer care
17%
debt recovery
13%
microsoft office
13%
credit control
13%
customer complaints
13%
collections agent
13%
communication skills
9%
credit
9%
arrears
9%
customer service advisor
9%
conversation
9%
complaint
9%
collections advisor
9%
vulnerability
9%
empathy
9%
call centre experience
9%
industry experience
9%
purchase ledger
5%
customer communication
5%
building relationships
5%
databases
5%
customer service agent
5%
claims advisor
5%
telephone experience
5%
ombudsman
5%
call centre
5%
communication
5%
complaint management
5%
resolve issues
5%
general admin
5%
payment plan
5%
administrative
5%
customer queries
5%
existing clients
5%
freight
5%
logistics
5%
shipping
5%
outbound calls
5%
deliveries
5%
escalation resolution
5%
recoveries
5%
it administration
5%
arrangements
5%
negotiation
5%
payments
5%
inbound
5%
credit controller
5%
debt advisor
5%
cash collection
5%
lending
5%
Improve your CV's success rate by using these Collections Advisor skills and keywords or scan your CV to get a personalised score.