Collections Advisor Skills you Need for your CV and Career in Customer Service

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Collections Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Advisor role. We ranked the top skills based on the percentage of Collections Advisor job descriptions they appeared on. For example, 77% of Collections Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
77%
collections
45%
call centre
35%
credit control
19%
inbound
16%
outbound
16%
collections agent
14%
debt
14%
customer service advisor
14%
customer service assistant
11%
administrator
11%
collections advisor
11%
payments
8%
debt management
8%
aftersales
8%
debt recovery
8%
banking
8%
parts advisor
8%
service administrator
8%
resilience
8%
administration
8%
empathy
6%
credit check
6%
cash collection
6%
communication skills
6%
admin
6%
bad debt
6%
sales
6%
phone manner
3%
german
3%
financial industry
3%
debt collection
3%
customer services
3%
commission
3%
payment plan
3%
phone skills
3%
call handler
3%
call centre agent
3%
italian
3%
export
3%
sales support
3%
sales administration
3%
debts
3%
order processing
3%
retail
3%
administrative support
3%
account management
3%
arrears
3%
call agent
3%
iva
3%
manchester
3%
payment
3%
telephone
3%
contact centre
3%
vulnerable customers
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Advisor skills and keywords or scan your CV to get a personalised score.