Collections Advisor Skills you Need for your CV and Career in Customer Service

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Collections Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Advisor role. We ranked the top skills based on the percentage of Collections Advisor job descriptions they appeared on. For example, 49% of Collections Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
49%
collections
40%
call centre
25%
customer service advisor
19%
credit control
10%
sales
10%
arrears
10%
admin
10%
collections agent
7%
order processing
7%
inbound
7%
financial services
7%
outbound
7%
debt management
7%
retail
7%
customer serivce
7%
contact centre
7%
payments
7%
previous experience
7%
advisor
7%
negotiation
7%
customer services
7%
german
4%
account manager
4%
incoming calls
4%
retailers
4%
financial industry
4%
bad debt
4%
returns
4%
banking
4%
telephone calls
4%
car rental
4%
claims
4%
calls
4%
credit
4%
electric vehicles
4%
outbound calls
4%
customers
4%
resolving issues
4%
emails
4%
empathy
4%
credit controller
4%
forms
4%
call agent
4%
payment plans
4%
orders
4%
iva
4%
crm
4%
manchester
4%
data
4%
payment
4%
recovery
4%
queries
4%
telephone
4%
financial support advisor
4%
call handler
4%
communication skills
4%
resolve issues
4%
commission
4%
sales order
4%
customer service assistant
4%
data entry
4%
resolving
4%
sales order processing
4%
debt
4%
general administration
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Advisor skills and keywords or scan your CV to get a personalised score.