Collections Advisor Skills you Need for your CV and Career in Customer Service

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Collections Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Advisor role. We ranked the top skills based on the percentage of Collections Advisor job descriptions they appeared on. For example, 67% of Collections Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
67%
collections
39%
call centre
22%
collections agent
15%
credit control
15%
customer service advisor
15%
collections advisor
12%
customer service assistant
10%
inbound
10%
administrator
10%
banking
8%
debt management
8%
administration
8%
cash collection
8%
customer services
8%
outbound
8%
payments
8%
debt recovery
8%
aftersales
8%
parts advisor
8%
service administrator
8%
customer support
5%
debt collection
5%
admin
5%
communication skills
5%
account management
5%
bad debt
5%
resilience
5%
empathy
5%
credit check
5%
debt
5%
payment plan
3%
administrative
3%
customer queries
3%
existing clients
3%
freight
3%
logistics
3%
shipping
3%
microsoft office
3%
outbound calls
3%
telephone manner
3%
credit controller
3%
debt advisor
3%
arrears
3%
credit
3%
customer service agent
3%
lending
3%
recoveries
3%
deliveries
3%
escalation resolution
3%
general admin
3%
it administration
3%
financial industry
3%
administrative support
3%
order processing
3%
phone manner
3%
sales administration
3%
sales support
3%
export
3%
italian
3%
call centre agent
3%
call handler
3%
phone skills
3%
inbound sales advisor
3%
german
3%
account manager
3%
business support
3%
client service
3%
client services manager
3%
customer service consultant
3%
customer service manager
3%
customer service representative
3%
customer services executive
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Collections Advisor skills and keywords or scan your CV to get a personalised score.