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Case Manager Skills you Need in the Customer Service Industry

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Case Manager Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Case Manager role. We ranked the top skills based on the percentage of Case Manager job descriptions they appeared on. For example, 23% of Case Manager job descriptions contained customer service as a skill.

Skills

Popularity

customer service
23%
admin
11%
call centre
9%
legal
5%
sales administration
5%
call advisor
5%
call centre advisor
5%
customer service advisor
5%
claims
5%
conveyancing
5%
apprentice
5%
customer services
5%
admin assistant
3%
administration
3%
administration assistant
3%
administrator
3%
communicator
3%
customer service assistant
3%
keen listener
3%
customer support
3%
negotiator
3%
telephone manner
3%
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