Case Manager Skills you Need for your CV and Career in Customer Service
Case Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Case Manager role. We ranked the top skills based on the percentage of Case Manager job descriptions they appeared on. For example, 47% of Case Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
47%
call centre
16%
conveyancing
16%
b2c
16%
customer services
16%
manufacturing
8%
remortgage
8%
sales
8%
customer facing
8%
consumer goods
8%
customer care
8%
customer complaints
8%
ecommerce
8%
management
8%
team leadership
8%
customer communication
8%
empathy
8%
inquiries
8%
service quality
8%
case management
8%
communication skills
8%
queries
8%
salesforce administrator
8%
support engineers
8%
case executive
8%
case worker
8%
complaints
8%
account manager
8%
cruise
8%
cruise consultant
8%
cruise sales
8%
customer service advisor
8%
operations
8%
paralegals
8%
retail travel
8%
sdlt
8%
travel advisor
8%
travel consultant
8%
travel sales
8%
lead generation
8%
telephone manner
8%
admin
8%
customer support
8%
sales order
8%
sales support
8%
financial services
8%
outbound calls
8%
sales calls
8%
construction
8%
crm
8%
Improve your CV's success rate by using these Case Manager skills and keywords or scan your CV to get a personalised score.