FrançaisCase Manager Skills you Need for your CV and Career in Customer Service
Case Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Case Manager role. We ranked the top skills based on the percentage of Case Manager job descriptions they appeared on. For example, 50% of Case Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
50%
customer service advisor
23%
case management
12%
conveyancing
12%
housing ombudsman
12%
housing advisor
12%
complaints handler
12%
telephone manner
12%
inbound sales
12%
account manager
12%
client support
12%
client services
12%
call centre
12%
cruise consultant
6%
cruise
6%
customer support
6%
complaints
6%
cruise sales
6%
operations
6%
paralegals
6%
retail travel
6%
sdlt
6%
travel advisor
6%
travel consultant
6%
telephone customer service
6%
travel sales
6%
customer services
6%
customer facing
6%
admin
6%
sales
6%
sales order
6%
sales support
6%
financial services
6%
outbound calls
6%
sales calls
6%
construction
6%
crm
6%
lead generation
6%
manufacturing
6%
customer insights
6%
contact centre agent
6%
housing
6%
local government
6%
client relationship manager
6%
customer relationship manager
6%
customer retention manager
6%
implementation manager
6%
relations manager
6%
complaints manager
6%
contact centre manager
6%
customer service manager
6%
housing manager
6%
complaint handling
6%
contact centre
6%
internal account manager
6%
case worker
6%
legal
6%
remortgage
6%
accountant
6%
calls
6%
case
6%
clinical
6%
communication skills
6%
time management
6%
sales executive
6%
collections assistant
6%
internal account executive
6%
Improve your CV's success rate by using these Case Manager skills and keywords or scan your CV to get a personalised score.