Case Manager Skills you Need for your CV and Career in Customer Service
Case Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Case Manager role. We ranked the top skills based on the percentage of Case Manager job descriptions they appeared on. For example, 42% of Case Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
42%
case management
12%
client services
12%
claims handling
12%
client support
12%
client relationship manager
12%
customer relationship manager
12%
customer retention manager
12%
implementation manager
12%
inbound sales
12%
relations manager
12%
customer service manager
12%
customer complaints
12%
customer support manager
12%
contact centre manager
12%
order processing
6%
customer services
6%
e-commerce
6%
accounting services
6%
crm
6%
senior advisor
6%
enquiries executive
6%
cmc
6%
enquiries advisor
6%
customer services executive
6%
client team enquiries
6%
complaint management
6%
complaints handler
6%
complaints manager
6%
customer service advisor
6%
housing advisor
6%
housing manager
6%
housing ombudsman
6%
client service manager
6%
customer service team leader
6%
customer services supervisor
6%
file handler
6%
medical file handling
6%
reliable
6%
logistics
6%
invoicing
6%
estimates
6%
computer literate
6%
administrative duties
6%
service delivery manager
6%
senior customer service manager
6%
sand
6%
organisational skills
6%
quality manager
6%
q
6%
operations manager
6%
operations assistant
6%
customer services manager
6%
customer operations manager
6%
construction
6%
customer service executive
6%
problem solving
6%
report writing
6%
call centre
6%
german
6%
or italian
6%
spanish
6%
administration
6%
communication skills
6%
health safety
6%
it skills
6%
client advisor
6%
client service
6%
client services manager
6%
customer aid
6%
customer assistant
6%
Improve your CV's success rate by using these Case Manager skills and keywords or scan your CV to get a personalised score.