Call Handler Skills you Need for your CV and Career in Customer Service

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Call Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Handler role. We ranked the top skills based on the percentage of Call Handler job descriptions they appeared on. For example, 50% of Call Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
call handler
38%
call centre
34%
contact centre
21%
customer advisor
17%
shifts
17%
customer service advisor
17%
customer services
17%
retail
13%
hospitality
13%
medical
13%
telephones
9%
inbound calls
9%
management
9%
telephone
9%
email
9%
outbound
9%
automotive
5%
nottingham
5%
burton on trent
5%
birmingham
5%
insurance
5%
calls
5%
salesforce administrator
5%
outbound calls
5%
customer satisfaction
5%
answering telephones
5%
empathy
5%
highly detailed
5%
telephone manner
5%
customers
5%
data entry
5%
information
5%
microsoft office
5%
administrative
5%
emergency call handler
5%
call logging
5%
999
5%
telephone reception
5%
administrative support
5%
complaints
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Handler skills and keywords or scan your CV to get a personalised score.