Call Handler Skills you Need for your CV and Career in Customer Service

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Call Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Handler role. We ranked the top skills based on the percentage of Call Handler job descriptions they appeared on. For example, 49% of Call Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
49%
call handler
45%
call centre
41%
outbound calls
23%
calls
23%
inbound
23%
nhs
23%
telephone manner
19%
contact centre
15%
customer care
12%
health advisor
12%
customer advisor
8%
finance
4%
enquiries
4%
ppi
4%
admin
4%
telecommunications
4%
contact centre advisor
4%
customer service advisor
4%
hospitality
4%
parts
4%
communication skills
4%
retail
4%
highly detailed
4%
telesales
4%
meet deadlines
4%
phone manner
4%
keyboard skills
4%
automotive
4%
lists
4%
car
4%
customer services
4%
patient
4%
database admin
4%
queries
4%
empathy
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Handler skills and keywords or scan your CV to get a personalised score.