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Call Handler Skills in Customer Service

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The Top Call Handler Skills in Customer Service

Below we have compiled a list of the most popular skills for a Call Handler role. We ranked the top skills based on the percentage of Call Handler job descriptions they appeared on. For example, 22% of Call Handler job descriptions contained customer service as a skill.

Skills

Popularity

customer service
22%
call centre
11%
problem solving
8%
calls
8%
communication skills
8%
rapport building
8%
customer service advisor
6%
call handler
6%
debt
4%
debt management
4%
financial services
4%
retention
2%
sales
2%
advice
2%
finance
2%
billing
2%
bonus
2%
life insurance
2%
pensions
2%
query resolution
2%

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