Call Handler Skills you Need for your CV and Career in Customer Service

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Call Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Handler role. We ranked the top skills based on the percentage of Call Handler job descriptions they appeared on. For example, 80% of Call Handler job descriptions contained call handler as a required skill.

Keywords / Skills

Popularity

call handler
80%
customer service
67%
call centre
60%
contact centre
40%
call advisor
34%
inbound call centre
34%
contact centre agent
27%
customer service advisor
27%
customer service call centre
27%
customer service officer
27%
csa
14%
sales assistant
7%
customer contact
7%
switchboard
7%
customer experience
7%
customer queries
7%
housing
7%
control room
7%
empathy
7%
entry level roles
7%
call centre advisor
7%
complaint handler
7%
client services
7%
customer call handler
7%
customer service representative
7%
customer services officer
7%
customer service assistant
7%
insurance
7%
claims
7%
inbound call handler
7%
claims handler
7%
inbound calls
7%
admin
7%
sales
7%
switchboard operator
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Handler skills and keywords or scan your CV to get a personalised score.