Call Handler Skills you Need for your CV and Career in Customer Service
Call Handler Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Call Handler role. We ranked the top skills based on the percentage of Call Handler job descriptions they appeared on. For example, 50% of Call Handler job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
50%
call handler
38%
call centre
34%
contact centre
21%
customer advisor
17%
shifts
17%
customer service advisor
17%
customer services
17%
retail
13%
hospitality
13%
medical
13%
telephones
9%
inbound calls
9%
management
9%
telephone
9%
email
9%
outbound
9%
automotive
5%
nottingham
5%
burton on trent
5%
birmingham
5%
insurance
5%
calls
5%
salesforce administrator
5%
outbound calls
5%
customer satisfaction
5%
answering telephones
5%
empathy
5%
highly detailed
5%
telephone manner
5%
customers
5%
data entry
5%
information
5%
microsoft office
5%
administrative
5%
emergency call handler
5%
call logging
5%
999
5%
telephone reception
5%
administrative support
5%
complaints
5%
Improve your CV's success rate by using these Call Handler skills and keywords or scan your CV to get a personalised score.