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Call Centre Trainer Skills in Customer Service

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Top Call Centre Trainer skills in Customer Service

Below we've put together a list of the skills needed for Call Centre Trainer. We ranked the top skills based on the percentage of Call Centre Trainer job descriptions they appeared on. For example, 13% of Call Centre Trainer job descriptions contained Call Centre as a skill.

The most common skills found on Call Centre Trainer job descriptions in 2021.

Keywords Popularity
Call Centre
13%
Contact Centre
13%

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Online Courses for Call Centre Trainer

One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.

Twilio - Make a complete Call Centre in React and Node

React, Node and Twilio - Create a complete call centre with SMS authentication, waiting queues & answer calls in browser

Udemy logo 4.2 (30)
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Call Centre Agent

Call Centre Training

Udemy logo 4.2 (17)
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Train the Trainer 101: For Beginners Only!

Quickly go from trainee to trainer using The Rule the Room training method: How to Train Anything to Anyone

Udemy logo 4.5 (1,296)
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View Details on Udemy

The Complete Train the Trainer Bootcamp - Beginners-Advanced

The Only Train the Trainer Course You Will Need: In-Person Training, Virtual Training, Beginner Intermediate & Advanced

Udemy logo 4.3 (1,369)
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View Details on Udemy

Train the Trainer

To TAP into your POTENTIAL, EMPOWER and EQUIP you with the ESSENTIAL SKILLS to become a WORLD CLASS TRAINER

Udemy logo 4.0 (40)
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View Details on Udemy

Become a trainer

Trainers training

Udemy logo 4.0 (19)
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Train the Trainer: Fear of Public Speaking Mastery

Master Your Fear of Public Speaking & Presentation Skills in this beginners Public Speaking course! Train the Trainer

Udemy logo 4.5 (7)
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View Details on Udemy

Options Trading Basics (3-Course Bundle)

A bundle combines 1)Intro to Call and Put Options 2) Time decay, Implied Volatility, Greeks 3) Call and Puts Live trades

Udemy logo 4.5 (5,517)
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Train the Trainer Virtual: Virtual Training Master Class

Lead Effective Online, Virtual Training Sessions that Create Excitement, Motivation, Attention and Retention.

Udemy logo 4.2 (1,669)
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Train the Trainer: How to Be a Trainer in the Training Biz

Learn how to share your expertise by learning how to train the trainer

Udemy logo 3.5 (64)
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Fully Accredited Train The Trainer Diploma Course

From Student To Trainer - Effective Techniques For Moving Into Your Area Of Expertise For Classroom or Online Courses

Udemy logo 4.6 (109)
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Train the Trainer Pro: No Beginners Allowed!

Leverage elite training techniques that set you apart and that every trainee wants to take again and again.

Udemy logo 4.4 (939)
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Naked Put Options Trade Covered Call & Poor Man Covered Call

Options Trading - Learn to buy Stock at a Discount, enter a low risk covered call, Learn what is a Poor Man Covered Call

Udemy logo 4.7 (38)
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Cisco Call Center - Contact Center Express Administrator

Master Cisco Call Center building - Unified Contact Center Express Administration, Call Flow Scripting and Debugging

Udemy logo 4.5 (32)
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Train the Trainer Foundation: Adult Education Mastery Course

Deploy a repeatable system for employee learning to ensure you reach every learner…every time.

Udemy logo 4.5 (683)
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Train the Trainer - PRACTICAL Training Design

Practical Training Design for Training Designers

Udemy logo 4.6 (8)
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Winning Communication Skills for Telephone, Conference Calls

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy

Udemy logo 4.5 (1,088)
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Cisco Application Centric Infrastructure - ACI

Learning Cisco ACI with Dual CCIE Jason Lunde

Udemy logo 4.6 (1,216)
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Train the Trainer Serenity: How to Handle Challenging People

57 Proven Techniques From 20 Different Case Studies To Manage The 8 Most Difficult Types Of People In the Workplace.

Udemy logo 4.5 (368)
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Call Center, The Essential guide

Learn how to thrive in a call center and run a call center with the help of the experience King.

Udemy logo 3.8 (63)
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View Details on Udemy