Call Centre Team Leader Skills for your CV in the Customer Service Industry
Call Centre Team Leader Skills List in the Customer Service Industry
Below we have compiled a list of the most popular skills for a Call Centre Team Leader role. We ranked the top skills based on the percentage of Call Centre Team Leader job descriptions they appeared on. For example, 73% of Call Centre Team Leader job descriptions contained call centre as a required skill.
Skills
Popularity
call centre
73%
team leader
73%
customer service
55%
contact centre
37%
kpi reports
28%
team management
19%
manager
19%
sales
19%
kpi
19%
management
19%
retail area manager
10%
telephone
10%
retail store manager
10%
coaching
10%
sales target
10%
customer services
10%
store manager
10%
mentoring
10%
legal
10%
appointment making
10%
customer service advisor
10%
commission
10%
sales advisor
10%
marketing
10%
area manager
10%
upselling
10%
telesales
10%
district manager
10%
csi
10%
driving licence
10%
inbound calls
10%
marketing campaign
10%
london
10%
outbound calls
10%
regional manager
10%
phone
10%
retail
10%
team supervisor
10%
Improve your CV's success rate by using these Call Centre Team Leader skills and keywords or scan your CV to get a personalised score.