Call Centre Supervisor Skills you Need for your CV and Career in Customer Service

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Call Centre Supervisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Centre Supervisor role. We ranked the top skills based on the percentage of Call Centre Supervisor job descriptions they appeared on. For example, 50% of Call Centre Supervisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
call centre
50%
team leader
22%
spanish
22%
supervisor
22%
sales
22%
selling
15%
clients
15%
commercial
15%
dealership
15%
manager
15%
manufacturing
15%
post care
15%
quotes
15%
senior
15%
workshop
15%
operations
15%
portuguese
15%
bdm
15%
automotive
15%
aftersales
15%
advisor
15%
administration
15%
account management
15%
order processing
15%
multi tasking
15%
ecommerce
15%
customer service supervisor
15%
call centre agent
8%
warranty
8%
supply chain
8%
delivery management
8%
claims and complaints
8%
logistics
8%
medical
8%
customer care
8%
microsoft office
8%
outbound calls
8%
sap system
8%
supervisory experience
8%
management
8%
retail sales
8%
complaint handling
8%
data entry
8%
telecare
8%
healthcare
8%
customer support
8%
cars
8%
customer service team leader
8%
customer service manager
8%
aviation
8%
technician
8%
inbound call centre
8%
ars
8%
complaints
8%
enquiries
8%
car
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Supervisor skills and keywords or scan your CV to get a personalised score.