Call Centre Supervisor Skills you Need in the Customer Service Industry

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Call Centre Supervisor Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Call Centre Supervisor role. We ranked the top skills based on the percentage of Call Centre Supervisor job descriptions they appeared on. For example, 20% of Call Centre Supervisor job descriptions contained customer service as a skill.

Skills

Popularity

customer service
20%
messaging
10%
onboarding
10%
team performance
10%
call centre
10%
contact centre
5%
management
5%
team leader
5%
complaints
5%
customer experience
5%
online retail
5%
call center
5%
representative
5%
sales
5%
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