Below we've put together a list of the skills needed for Call Centre Supervisor. We ranked the top skills based on the percentage of Call Centre Supervisor job descriptions they appeared on. For example, 19% of Call Centre Supervisor job descriptions contained Customer Service as a skill.
The most common skills found on Call Centre Supervisor job descriptions in 2021.
Unlock the power of CVScan to see the 20 remaining skills.
Unlimited CV Scans / Access to all the Top Skills for 30 Days for 9.99 only.
One Off Payment, No Subscription.
100% Money Back Guarantee.
One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
Learn safety communication skills to foster safety accountability, responsibility and correct safety behaviours.4.4 (705)
React, Node and Twilio - Create a complete call centre with SMS authentication, waiting queues & answer calls in browser4.2 (30)
Lead, Guide and Develop your team!4.6 (9)
Call Centre Training4.2 (17)
Laying A Solid Leadership Foundation4.5 (10)
The Ultimate & Stupidly Simple Toolkit for Facilitating Engagement, Innovation & Motivation4.3 (36)
Develop the essential skills required to be an effective supervisor through eight short modules.4.5 (33)
Learn important tips and techniques that will help you transition smoothly and accelerate your development and success.4.1 (44)
Beginners Guide To Team Building / Culture Change / Team Respect & Safety / Team Leader Development / Customer Care3.8 (67)
Training For Experience Case Managers4.2 (10)
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy4.5 (1,087)
A bundle combines 1)Intro to Call and Put Options 2) Time decay, Implied Volatility, Greeks 3) Call and Puts Live trades4.5 (5,517)
Full Guide to Implementing Classic Machine Learning Algorithms in Python and with Sci-Kit Learn4.6 (2,124)
Learn to create and implement a continuous-improvement management system and SHINE in your role of Supervisor or Manager4.7 (133)
Master Cisco Call Center building - Unified Contact Center Express Administration, Call Flow Scripting and Debugging4.5 (32)
Options Trading - Learn to buy Stock at a Discount, enter a low risk covered call, Learn what is a Poor Man Covered Call4.7 (38)
The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge.4.3 (90)
Learning Cisco ACI with Dual CCIE Jason Lunde4.6 (1,216)
Are you about to attend an Assessment Centre, hoping to secure that job of your dreams? If so, this course is for you!4.3 (13)
A Practical Introduction to Workplace Conflict Management for Managers and Supervisors4.3 (1,318)