Call Centre Supervisor Skills you Need for your CV and Career in Customer Service

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Call Centre Supervisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Centre Supervisor role. We ranked the top skills based on the percentage of Call Centre Supervisor job descriptions they appeared on. For example, 55% of Call Centre Supervisor job descriptions contained call centre as a required skill.

Keywords / Skills

Popularity

call centre
55%
customer service
55%
supervisor
28%
spanish
19%
operations
19%
workshop
19%
senior
19%
selling
19%
sales
19%
quotes
19%
post care
19%
manufacturing
19%
manager
19%
dealership
19%
commercial
19%
clients
19%
bdm
19%
automotive
19%
aftersales
19%
advisor
19%
administration
19%
account management
19%
order processing
19%
multi tasking
19%
ecommerce
19%
customer service supervisor
19%
portuguese
10%
team leader
10%
healthcare
10%
telecare
10%
data entry
10%
warranty
10%
supply chain
10%
delivery management
10%
claims and complaints
10%
logistics
10%
call centre agent
10%
medical
10%
customer service team leader
10%
customer service manager
10%
aviation
10%
technician
10%
ars
10%
cars
10%
car
10%
enquiries
10%
complaints
10%
inbound call centre
10%
customer support
10%
complaint handling
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Supervisor skills and keywords or scan your CV to get a personalised score.