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Top Call Centre Representative Skills in Customer Service

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Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Call Centre Representative skills recruiters and hiring managers look for in Customer Service candidates.

If appropriate, you should consider adding these Call Centre Representative skills in your CV, Resume, Covers Letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

List of Call Centre Representative skills in Customer Service

Keywords Popularity
Customer Service
19%
Call Centre
15%
Live Chat
6%
Social Media
6%
Web Chat
6%
Contact Centre
5%
Communication Skills
4%
Customer Care
3%
Financial Services
3%
Admin
2%
Sales
2%
Complaints
2%
Data Entry
2%
Nights
2%
Administrative Support
2%
Interpersonal Skills
2%
Telesales
2%
Sales Administration
2%
Salesforce Administrator
2%
Retail
2%
Chat
2%
Organisational Skills
2%
Customer Service Advisor
2%
Excel
1%
Technical Support
1%
Communicator
1%
Customer Service Representative
1%
Applications
1%
Inbound Customer Service
1%
Account Management
1%
outbound customer service
1%
Technology
1%
PC user
1%
Building Relationships
1%
Call Handling
1%
Telephone Manner
1%
Customer Services
1%
Customer Resolution
1%
Full Time
1%
Troubleshooting
1%
Hospitality
1%
call centre advisor
1%
Administration
1%
Problem Solving
1%
call centre agent
1%
Business Support
1%
CRM
1%
Teamwork
1%
Customer Centric
1%
Customer Support
1%
Team Manager
1%
Customer Service Agent
1%