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List of Call Centre Manager Skills in Customer Service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Call Centre Manager skills recruiters and hiring managers look for in Customer Service candidates.

If appropriate, you should consider adding these Call Centre Manager skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Key Call Centre Manager skills in Customer Service

  • Call Centre
  • customer service
  • Team Leader
  • Customer Service Manager
  • Contact Centre
  • Team Manager
  • Customer Service Team Leader
  • Call Centre Team Manager
  • Customer Service Team Manager
  • Contact Centre Team Manager
  • Management
  • financial services
  • Customer Services
  • Communication Skills
  • IT Helpdesk
  • Debt Management
  • Sales
  • Client Services
  • Phone Skills
  • team management
  • Ticketing
  • Call Monitoring
  • account manager
  • Quality Assurance Processes
  • Management Skills
  • Insurance
  • customer care
  • Telesales
  • life insurance
  • Operations Manager
  • Administrative
  • problem solving
  • service delivery
  • statistics
  • Training
  • account handler
  • Service Management
  • Workforce Planning
  • Leadership
  • Customer Queries
  • Customer Experience
  • admin
  • Customer Complaints
  • Technology
  • Numeracy
  • retentions
  • Client Services Manager
  • Operation Manager
  • Dispatch
  • Multilingual
  • Home Care
  • Travel Insurance
  • Reliable
  • Solutions Architect
  • Complaints
  • Sales Support
  • Senior Manager
  • Driving
  • reporting
  • Social Care
  • Telephony
  • Second Charge
  • Team Mentoring
  • Data Analysis
  • Data Entry
  • Call Centre Agent
  • Senior Operations Manager
  • KPI Reports
  • scheduling
  • Sales Team
  • Flexibility
  • support
  • Compliance
  • Excel
  • German
  • Collections
  • Call Management
  • People Skills
  • mortgage
  • Retention
  • QA
  • Financial Planning
  • Debt
  • People Management
  • Sales Management
  • relationship manager
  • Outsourced Solutions
  • Productivity
  • Forecasting
  • Business Analytics
  • Supervisory Experience
  • Outbound Calls
  • Insurance Policies
  • Case Manager
  • Account Management
  • Communicator
  • Analysis
  • Interpersonal Skills
  • Headcount
  • Automotive
  • retail
  • customer relations
  • Client Accounts
  • Booking
  • Customer Success
  • Service Level Agreements
  • Organisational Skills
  • Scenario Planning
  • Telecommunications
  • manager
  • Financial
  • Client Account Manager
  • Call Handler
  • Performance Management
  • Repair
  • Loans
  • Client Manager
  • Contact Centre Manager
  • Shift Manager
  • Microsoft Office
  • Outbound
  • Client Relationship Manager
  • Head of Operations
  • Build Strong Relationships