Call Centre Agent Skills you Need for your CV and Career in Sales

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Call Centre Agent Skills List in Sales

Below we have compiled a list of the most popular skills for a Call Centre Agent role. We ranked the top skills based on the percentage of Call Centre Agent job descriptions they appeared on. For example, 50% of Call Centre Agent job descriptions contained call centre as a required skill.

Keywords / Skills

Popularity

call centre
50%
sales
50%
bridging
25%
calls
25%
customer service
25%
retail
25%
administration duties
25%
estate agency
25%
multi tasking
25%
objection handling
25%
customer services
25%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Agent skills and keywords or scan your CV to get a personalised score.