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List of Call Centre Agent Skills in customer service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Call Centre Agent skills recruiters and hiring managers look for in customer service candidates.

If appropriate, you should consider adding these Call Centre Agent skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Call Centre Agent skills in customer service

Keywords Popularity
Customer Service
17%
Call Centre
13%
Contact Centre
9%
Call Centre Agent
5%
upselling
4%
telesales
4%
Sales
4%
Customer Care
3%
Advisor
2%
Call Handling
2%
Full Time
2%
Supervisor
2%
Outbound
2%
Complaint Handling
2%
Complaints
2%
Permanent
2%
Rentokil Initial
2%
Communication Skills
1%
Financial Services
1%
Customer Services
1%
Insurance
1%
Answering Telephones
1%
PPI
1%
Communicator
1%
customer service advisor
1%
Problem Solving
1%
Call Centre operator
1%
Admin
1%
MARKET RESEARCH
1%
English
1%
TELEMARKETING
1%
Contact centre agent
1%
Customer Requirements
1%
German
1%
Brand Management
1%
Inbound advisor
1%
Microsoft Office
1%
Dutch
1%
Hospitality
1%
Inspiring Leadership
1%
Team Management
1%
Telephone Manner
1%
Retail
1%
Analytical
1%
Training
1%
Administrative
1%
Administration
1%
Service Levels
1%
Chat
1%
Csa
1%
screening
1%
Convert
1%
Staffing
1%
Answering Phones
1%
Online Gaming
1%
Call center
1%
Tracking
1%
Collections
1%
Sports Betting
1%
customer service representative
1%
inbound calls
1%
Resilience
1%
Shareholder
1%
Swedish
1%
Appointment setter
1%
Customer Complaints
1%
Customer Support
1%
Data Entry
1%
IMMEDIATE START
1%
Travel Insurance
1%
Product Support
1%