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List of Call Centre Agent Skills in customer service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Call Centre Agent skills recruiters and hiring managers look for in customer service candidates.

If appropriate, you should consider adding these Call Centre Agent skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Call Centre Agent skills in customer service

Keywords Popularity
Customer Service
18%
call centre
16%
contact centre
6%
Sales
3%
Customer Care
3%
call centre agent
3%
Outbound
3%
Debt
3%
Call Handling
2%
Insurance
2%
Advisor
2%
Complaint Handling
2%
Complaints
2%
Full Time
2%
Collections
2%
Permanent
2%
Communication Skills
2%
Rentokil Initial
2%
Supervisor
2%
Admin
1%
Problem Solving
1%
Call Centre operator
1%
Financial Services
1%
Debt Collections
1%
Customer Services
1%
Debt Management
1%
PPI
1%
Lead Gen
1%
Telephone Manner
1%
Lead Generator
1%
Administration
1%
Communicator
1%
Leads
1%
life insurance
1%
Warm Leads
1%
Rewards
1%
Customer Support
1%
Inspiring Leadership
1%
Contact centre agent
1%
Service Skills
1%
Analytical
1%
Inbound advisor
1%
Data Entry
1%
Customer
1%
Service Levels
1%
Answering Telephones
1%
upselling
1%
Dutch
1%
Staffing
1%
Customer Service Advisor
1%
Hospitality
1%
Tracking
1%
Customer Complaints
1%
Administrative
1%
Retail
1%
Management
1%
Travel Insurance
1%
screening
1%
Manager
1%
Chat
1%
Call center
1%
Team Leader
1%
Online Gaming
1%
inbound calls
1%
Shareholder
1%
Sports Betting
1%
Appointment setter
1%
Training
1%
Swedish
1%
Brand Management
1%
Convert
1%