Top Call Agent skills in Customer Service
Below we've put together a list of the skills needed for Call Agent. We ranked the top skills based on the percentage of Call Agent job descriptions they appeared on. For example, 20% of Call Agent job descriptions contained Customer Service as a skill.
The most common skills found on Call Agent job descriptions in 2021.
| Keywords | Popularity |
|---|---|
| Customer Service | 20% |
| Call Centre | 14% |
Unlock the power of CVScan to see the 51 remaining skills.
Unlimited CV Scans / Access to all the Top Skills for 30 Days for 9.99 only.
One Off Payment, No Subscription.
100% Money Back Guarantee.
24/7 Support.
Jobs near you
Online Courses for Call Agent
One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
Call Centre Agent
Call Centre Training
4.2 (17)
Realtor? Easily get online leads NOW with no cold calling
Digital Marketing for Real estate agents, quickly & easily have leads contacting you. Stop making cold calls!
5.0 (1)VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]
Learn Issabel (ex-Elastix) & IP Telephony Server Configurations & Deployment with Practical Examples & Use Cases.
4.4 (408)Learn to Write Your Own Asterisk VOIP Dialplans and Queues
Learn how to read and write your own Asterisk dialplan configurations for auto attendant menus and call center queues
4.3 (193)Discrete-Events and Agent-Based simulations with AnyLogic
simulation modeling for beginners... learn AnyLogic from scratch
4.5 (48)Natural Language Processing and Text Mining Without Coding
Analyze Text using Natural Language Processing ( NLP ) techniques & Text Mining without writing a single line of code.
4.4 (230)Expired Listing Mastery 101
Become a Master of Expired Listings and Make a Fortune in the Low-Hanging Fruit of Real Estate
4.9 (39)Writing a query letter that avoids pitfalls and gets results
A detailed review of the various parts of the querry, including the intro, the bio, the hook, and the call of action.
4.1 (7)Loan Officer Training - How I Reached 60 Closings In A Month
I teach you what I did to reach 60 closings in a month from realtor referrals in a mid size market.
3.9 (141)Sentiment analysis for chatbots - DialogFlow, IBM Watson
Sentiment analysis for a chatbot with Google DialogFlow, IBM Watson, AFINN. Sensitive chatbot with sentiment analysis
4.1 (22)Side Hustle - 44 Ways To Make Money Online
Learn 44 unique methods on how to generate a income from the comfort of your home.
4.0 (34)Perform with Cruise Lines and Hotels Around The World
Learn how to land high-end performance contracts with cruise and entertainment agencies worldwide.
5.0 (1)Build Complete Free Call Center Asterisk Issabel VoIP.
Complete Inbound Outbound Call Center Deployment with Data Input forms integration.
4.4 (477)Call Center Training
Call Center Training will lower costs as it can reduce turnover. You will learn the skills to improve productivity and p
4.2 (30)Call Center, The Essential guide
Learn how to thrive in a call center and run a call center with the help of the experience King.
3.8 (63)Winning Communication Skills for Telephone, Conference Calls
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy
4.5 (1,081)Conference Calls-You Can Present Well On Any Conference Call
You can present information in an interesting, memorable and engaging manner on all teleconferences
3.9 (199)Build a Call Center using Amazon Connect
Stop relying on telecoms or vendors, and host your contact center in the cloud yourself
4.0 (111)Zendesk Training for Customer Service Agents
How to provide great customer support using Zendesk, a course for beginners
4.6 (376)Talent Agent: Becoming an Agent and Getting Representation
Talent Agents are the key to connecting talent to productions.
4.6 (148)