Call Agent Skills for your CV in the Customer Service Industry
Call Agent Skills List in the Customer Service Industry
Below we have compiled a list of the most popular skills for a Call Agent role. We ranked the top skills based on the percentage of Call Agent job descriptions they appeared on. For example, 68% of Call Agent job descriptions contained customer service as a required skill.
While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.
Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.