Call Agent Skills for your CV in the Customer Service Industry

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Call Agent Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Call Agent role. We ranked the top skills based on the percentage of Call Agent job descriptions they appeared on. For example, 68% of Call Agent job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
68%
call centre
62%
focus groups
26%
general admin
26%
market research
26%
working remotely
26%
calls
10%
communication skills
7%
sales
7%
retail
7%
helpdesk
7%
bromsgrove
4%
service skills
4%
administration
4%
call center
4%
telephone manner
4%
appointment making
4%
collections
4%
contract centre
4%
commission
4%
contact center
4%
inbound calls
4%
customer service advisor
4%
debt recovery
4%
advisor
4%
customer service agent
4%
bonus
4%
cold calling
4%
marketing
4%
telesales
4%
customer services
4%
building
4%
amadeus
4%
construction
4%
french
4%
customer advisor
4%
administrative
4%
customer care
4%
banking
4%
problem solving
4%
sales advisor
4%
finance
4%
interpersonal skills
4%
customer support
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Agent skills and keywords or scan your CV to get a personalised score.