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List of Business Skills in customer service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Business skills recruiters and hiring managers look for in customer service candidates.

If appropriate, you should consider adding these Business skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Business skills in customer service

Keywords Popularity
Customer Service
16%
Telephone Manner
6%
Sales
5%
Positive Team Player
5%
business development
5%
Customer Queries
4%
Written Communication
4%
Communication Skills
3%
Call Centre
3%
b2b
3%
telesales
3%
Account Management
2%
outbound
2%
Hire Desk Controller
2%
Customer Experience
2%
customer service advisor
2%
business development executive
2%
administrator
2%
Business Support
2%
MARKETING
2%
french
2%
Outbound Calls
1%
Property
1%
Data Entry
1%
Online Content
1%
Sales Executive
1%
Sales Order Processing
1%
Problem Solving
1%
Building Services
1%
Renewals
1%
Insurance
1%
Oracle
1%
Telemarketer
1%
Time Management
1%
Facilities Management
1%
Negotiation
1%
Automotive
1%
contact centre
1%
Helpdesk
1%
Capacity Planning
1%
Sales Agent
1%
customer service adviser
1%
Business Support Manager
1%
Planning
1%
Customer Journeys
1%
Technical Sales
1%
Consultative Approach
1%
General Administration
1%
Brand Management
1%
Retail
1%
Account Manager
1%
Businesses
1%
Report Writing
1%
Customer services
1%
case handler
1%
Inspiring Leadership
1%
Software Systems
1%
Contract Management
1%
Leadership
1%
help desk
1%
management
1%
Hospitality
1%
Technology
1%
New Business Opportunities
1%
project support
1%
dutch
1%
Resolve Issues
1%
Xero
1%
Sales Team
1%
Finance
1%
eCRM
1%
Customer Complaints
1%
Administrative Support
1%
Computer Technology
1%
Lead Generation
1%
Operations Management
1%
Handle Multiple Priorities
1%
TELE-SALES
1%
german
1%
Order Processing
1%
Highly Ambitious
1%