Business Skills you Need for your CV and Career in Customer Service

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Business Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Business role. We ranked the top skills based on the percentage of Business job descriptions they appeared on. For example, 42% of Business job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
42%
customer service
25%
business development executive
17%
management
17%
commission
17%
flexibility
17%
lead generator
17%
facilities management
17%
bonus
9%
kpi reports
9%
career
9%
call centre
9%
debt advisor
9%
manufacturing
9%
development
9%
relationship management
9%
documentation
9%
business development
9%
representative
9%
greeting customers
9%
business operations
9%
retail
9%
commercial property sales
9%
supply chain
9%
manchester
9%
customer experience
9%
account management
9%
progression
9%
good communication skills
9%
business relationship management
9%
reporting
9%
management experience
9%
field support
9%
research
9%
outbound
9%
key account management
9%
team player
9%
account manager
9%
security clearance
9%
operations management
9%
adaptability
9%
communication skills
9%
finance
9%
team leadership
9%
admin
9%
general administration
9%
negotiating
9%
coordinator
9%
process driven
9%
administration
9%
team management
9%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Business skills and keywords or scan your CV to get a personalised score.