Business Skills you Need for your CV and Career in Customer Service

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Business Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Business role. We ranked the top skills based on the percentage of Business job descriptions they appeared on. For example, 43% of Business job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
43%
sales
22%
account management
15%
management skills
15%
team leader
15%
communicator
15%
account manager
15%
b2b
15%
office manager
8%
merchandising
8%
customer acquisition
8%
transaction manager
8%
key accounts
8%
advisor
8%
car
8%
financial services
8%
journey
8%
launches
8%
negotiation
8%
business development
8%
business operations
8%
business support
8%
client services
8%
contracts
8%
process management
8%
project work
8%
credit
8%
sales executive
8%
business analytics
8%
management experience
8%
data governance
8%
data management
8%
data quality
8%
datasets
8%
exploring
8%
general administration
8%
identify trends
8%
research
8%
technical requirements
8%
customer services
8%
facilities management
8%
adobe creative suite
8%
communication skills
8%
creativity
8%
multi tasking
8%
problem solving
8%
estate agency
8%
manager
8%
telesales
8%
adviser
8%
business manager
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Business skills and keywords or scan your CV to get a personalised score.