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List of Business Skills in customer service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Business skills recruiters and hiring managers look for in customer service candidates.

If appropriate, you should consider adding these Business skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Business skills in customer service

Keywords Popularity
Customer Service
19%
Sales
5%
Telephone Manner
4%
Communication Skills
3%
Call Centre
3%
Contact centre
3%
Customer Queries
3%
Positive Team Player
3%
Written Communication
3%
Account Management
3%
administrator
2%
Problem Solving
2%
Customer Experience
2%
Telesales
2%
management
2%
customer service advisor
2%
B2B
2%
Negotiation
1%
Building Services
1%
Telemarketer
1%
Oracle
1%
Computer Technology
1%
Customer Care
1%
Management Experience
1%
Business Advisor
1%
Lettings
1%
Facilities Management
1%
Billings
1%
Highly Ambitious
1%
Manufacturing
1%
Team Leader
1%
Management Skills
1%
Helpdesk
1%
Sales Agent
1%
Collections
1%
Creative Solutions
1%
People Management
1%
General Administration
1%
Technical Sales
1%
Credit Control
1%
Time Management
1%
Merchandise
1%
Finance
1%
Call Monitoring
1%
Business support
1%
Business Development
1%
Automotive
1%
service delivery
1%
Quote Preparation
1%
Operations Management
1%
Call Quality
1%
case handler
1%
Contract Management
1%
customer service adviser
1%
Property
1%
compliance
1%
New Business Opportunities
1%
Customer Journeys
1%
Client Services
1%
Renewals
1%
Brand Management
1%
project support
1%
Sales Team
1%
Retail
1%
Customer services
1%
Consultative Approach
1%
Customer Interaction
1%
Sales Administrator
1%
Inspiring Leadership
1%
MARKETING
1%
healthcare
1%
Software Systems
1%
help desk
1%
Businesses
1%
Leadership
1%
Hospitality
1%
TELE-SALES
1%
operations
1%
Technology
1%
Insurance
1%
outbound
1%
Sales Executive
1%
Resolve Issues
1%
Online Content
1%
project management
1%
Account Manager
1%
Xero
1%