Business Skills you Need for your CV and Career in Customer Service

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Business Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Business role. We ranked the top skills based on the percentage of Business job descriptions they appeared on. For example, 43% of Business job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
43%
customer service
29%
team leader
15%
data management
15%
data quality
15%
datasets
15%
estate agency
15%
exploring
15%
identify trends
15%
management skills
15%
manager
15%
business analytics
15%
technical requirements
15%
account management
15%
b2b
15%
controller
15%
general administration
15%
research
15%
transaction manager
15%
data governance
15%
organisational skills
15%
onboarding
15%
leasing
15%
enquiries
15%
customer accounts
15%
crm
15%
communication skills
15%
business support
15%
reception
15%
property management
15%
lettings
15%
facilities management
15%
listener
15%
healthcare
15%
empathy
15%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Business skills and keywords or scan your CV to get a personalised score.