Business Skills you Need for your CV and Career in Customer Service
Business Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Business role. We ranked the top skills based on the percentage of Business job descriptions they appeared on. For example, 59% of Business job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
59%
sales
34%
customer services
25%
telephone manner
25%
calls
17%
organisational skills
17%
distribution
9%
b2b
9%
microsoft crm
9%
merchandising
9%
commission
9%
written communication
9%
negotiation
9%
executive
9%
administration duties
9%
field sales
9%
training
9%
administrative
9%
order processing
9%
telemarketing
9%
career development
9%
telephone sales
9%
communication skills
9%
telesales
9%
trailers
9%
empathy
9%
product training
9%
healthcare
9%
motivation
9%
listener
9%
commercial sales
9%
administrative duties
9%
computer literate
9%
customer satisfaction
9%
call centre
9%
price quotes
9%
claims handling
9%
quote preparation
9%
customer care
9%
Improve your CV's success rate by using these Business skills and keywords or scan your CV to get a personalised score.