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List of Business Analyst Skills in Customer Service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Business Analyst skills recruiters and hiring managers look for in Customer Service candidates.

If appropriate, you should consider adding these skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Business Analyst skills in Customer Service

Keywords Popularity
customer service
10%
contact centre
10%
call centre
7%
Forecasting
5%
excel
5%
analytics
5%
Planning
5%
Analyst
4%
Management information
3%
Business planning
2%
good communication skills
2%
QA
2%
training
2%
Scheduling
2%
customer care
2%
Business Analyst
2%
1st line support
2%
Finance Analyst
1%
Transformation
1%
customer assistant
1%
Sales
1%
1st Line
1%
Korean
1%
Account Manager
1%
Communication Skills
1%
customer support
1%
Helpdesk
1%
VBA
1%
Data
1%
Management
1%
Multi Tasking
1%
Account Management
1%
Service Desk
1%
Supervision
1%
Online Content
1%
Negotiation
1%
Account Planning
1%
Reports
1%
BACK OFFICE
1%
Organisational Skills
1%
Relation Management
1%
ERP
1%
SQL
1%
call monitoring
1%
Analytical
1%
General Admin
1%
Finance
1%
Stake holders
1%
contact centre coach
1%
Outbound Calls
1%
Problem Solving
1%
Process Improvement
1%
business plans
1%
Outsourcing
1%
SAP
1%
Telephony
1%
Stock Control
1%
customer service advisor
1%
stakeholder management
1%
Billing
1%
Workforce
1%
Strategy
1%
CCNA
1%
Dispute
1%
Project Management
1%
booking
1%
Web Chat
1%
advisor
1%
MCSA
1%

Related Job Titles

Industry Skills Directory
Business
Business Manager

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