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List of Business Analyst Skills in Customer Service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Business Analyst skills recruiters and hiring managers look for in Customer Service candidates.

If appropriate, you should consider adding these skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Business Analyst skills in Customer Service

Keywords Popularity
customer service
10%
contact centre
9%
call centre
7%
Planning
6%
Forecasting
6%
scheduling
5%
Analyst
5%
excel
4%
analytics
4%
Management information
3%
Business Analyst
2%
good communication skills
2%
QA
2%
training
2%
data
2%
1st line support
2%
Account Management
1%
Supervision
1%
Online Content
1%
customer care
1%
Account Planning
1%
business plans
1%
customer service advisor
1%
Relation Management
1%
stakeholder management
1%
Sales
1%
General Admin
1%
CCNA
1%
Team Leadership
1%
Problem Solving
1%
Account Manager
1%
MCSA
1%
Outbound Calls
1%
SAP
1%
1st Line
1%
Outsourcing
1%
Telephony
1%
Reports
1%
Helpdesk
1%
Billing
1%
Computer Science
1%
Workforce
1%
Service Desk
1%
advisor
1%
Dispute
1%
Mathematics
1%
booking
1%
Finance Analyst
1%
analysis
1%
customer assistant
1%
call monitoring
1%
customer support
1%
VBA
1%
Management
1%
contact centre coach
1%

Related Job Titles

Industry Skills Directory
Business
Business Manager

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