Business Analyst Skills you Need for your CV and Career in Customer Service

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Business Analyst Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Business Analyst role. We ranked the top skills based on the percentage of Business Analyst job descriptions they appeared on. For example, 60% of Business Analyst job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
customer support
40%
data processing
20%
ms office
20%
sap
20%
applications
20%
sql
20%
technical support
20%
communication skills
20%
interpersonal skills
20%
organisational skills
20%
call centre
20%
fraud analyst
20%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Business Analyst skills and keywords or scan your CV to get a personalised score.