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List of Business Analyst Skills in customer service

Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Business Analyst skills recruiters and hiring managers look for in customer service candidates.

If appropriate, you should consider adding these Business Analyst skills in your CV, resume, cover letters or LinkedIn profile to increase your chances of getting a job interview.

Tips: As discussed on our blog, use these keywords in strategic places and if relevant, combine them with your personalised list of keywords from CVScan based on your CV and the job description.

Business Analyst skills in customer service

Keywords Popularity
Customer Service
12%
reporting
6%
call centre
6%
Analyst
5%
analytics
5%
contact centre
5%
excel
5%
planning
5%
Customer Experience
3%
Customer Service Advisor
3%
1st line
3%
Customer Services
3%
Project Management
2%
Mentoring
2%
Outbound
2%
MI Analysis
2%
Organisational Skills
2%
Data
2%
Insight
2%
Payroll
2%
Service Improvement
2%
Continuous Improvement
2%
COINS
2%
Six Sigma
2%
Quality Assurance
2%
construction
2%
Helpdesk
2%
Administration
2%
Customer Support
2%
Information Technology
2%
Admin
2%
Sales
2%
ITIL
2%
Technical Support
2%
Compliance
2%
Communication Skills
2%
software
2%
Outbound Calls
2%
Telephony
2%
Leadership
2%
Collections
2%
Analysis
2%
service desk
2%
Management
2%