Customer Service Agent Skills you Need for your CV and Career in Transport & Logistics

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Customer Service Agent Skills List in Transport & Logistics

Below we have compiled a list of the most popular skills for a Customer Service Agent role. We ranked the top skills based on the percentage of Customer Service Agent job descriptions they appeared on. For example, 37% of Customer Service Agent job descriptions contained export as a required skill.

Keywords / Skills

Popularity

export
37%
freight
37%
warehouse
34%
import
22%
communication skills
22%
customer service
22%
cargo
19%
inventory worker
19%
labourer
19%
logistics assistant
19%
logistics operative
19%
packing operative
19%
ocean freight
19%
packing orders
19%
process operative
19%
processing assistant
19%
airline
19%
logistics
13%
sea freight
13%
nes
13%
lcl
13%
fcl
13%
bills of lading
13%
customs
10%
admin
7%
microsoft office
7%
air
7%
basic it skills
7%
exports
7%
stock management
4%
courier
4%
builders merchant
4%
forklift
4%
yard supervisor
4%
yard worker
4%
airport
4%
supply chain
4%
transportation
4%
road transport
4%
order processing
4%
chemicals
4%
air freight
4%
trainee
4%
airwaybills
4%
transport
4%
shipping
4%
removals
4%
management
4%
imports
4%
flights
4%
sales
4%
inbound calls
4%
outbound calls
4%
waste management
4%
maintaining relationships
4%
stock control
4%
sap system
4%
inventory management
4%
inventory
4%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Agent skills and keywords or scan your CV to get a personalised score.