Customer Service Representative Skills you Need for your CV and Career in Retail

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Customer Service Representative Skills List in Retail

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 67% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
67%
assistant
34%
retail
34%
management
23%
wellness
23%
team leader
23%
nutrition
23%
health
23%
fitness
23%
customer service team leader
23%
survey
23%
trade
23%
sales
23%
waiter
12%
waitress
12%
bathrooms
12%
boilers
12%
builders
12%
underfloor heating
12%
valves
12%
administration duties
12%
serving
12%
restaurant
12%
hospitality
12%
organisational skills
12%
training
12%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.