Customer Service Manager Skills you Need for your CV and Career in Financial Services

Share

Customer Service Manager Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 21% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
21%
financial services
21%
business development
18%
asset
14%
leasing
14%
loans
14%
communication skills
14%
commercial finance
11%
collections
11%
retail
11%
commercial leasing
11%
underwriting
11%
credit management
11%
credit
11%
pensions
7%
pension administration
7%
financial planners
7%
customer queries
7%
customer contact
7%
jewellery
7%
banking
7%
paraplanning
7%
financial planning
7%
team leader
7%
wealth management
7%
fixed asset
7%
bereavement
7%
empathy
7%
relationship management
7%
finance
4%
complaints
4%
business administration
4%
accounting
4%
sales executive
4%
sales advisor
4%
sales administrator
4%
customer service advisor
4%
customer service administrator
4%
build strong relationships
4%
fsa
4%
customer complaints
4%
complaint management
4%
finance controller
4%
finance jobs
4%
finance officer
4%
financial
4%
financial administration
4%
financial officer
4%
sales
4%
administrative
4%
manager
4%
trainee relationship manager
4%
analytical
4%
loan documents
4%
cas
4%
change management
4%
mortgage lending
4%
business readiness
4%
communications
4%
project management
4%
stakeholder engagement
4%
stakeholder management
4%
bridging
4%
b2b
4%
cemap
4%
credit control
4%
debt
4%
invoice
4%
line management
4%
case management
4%
interpersonal skills
4%
math
4%
finance business partner
4%
advice
4%
financial data
4%
written communication
4%
time management
4%
report writing
4%
administration duties
4%
life insurance
4%
mortgage broker
4%
asset management
4%
exceptional verbal
4%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.