Technical Support Skills you Need for your CV and Career in Customer Service
Technical Support Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Technical Support role. We ranked the top skills based on the percentage of Technical Support job descriptions they appeared on. For example, 62% of Technical Support job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
62%
technical support
32%
customer support
24%
helpdesk
15%
warranty
12%
german
12%
call centre
12%
client support
12%
french
12%
engineering
10%
outbound calls
8%
security clearance
8%
vsat
8%
administration
6%
communication skills
6%
advisor
6%
customer services
6%
technical
6%
renewable energy
6%
ev charging
6%
renewables
6%
solar panels
6%
customers
6%
inbound calls
6%
admin
6%
data entry
6%
computer literate
4%
customer care
4%
client services
4%
engineer
4%
mechanical
4%
jira
4%
customer complaints
4%
linux
4%
account
4%
account management
4%
account manager
4%
accounts
4%
bath
4%
bristol
4%
cardiff
4%
coordination
4%
junior
4%
newport
4%
sales
4%
service coordinator
4%
trainee
4%
construction
4%
product
4%
customer experience
4%
italian
4%
social media
4%
confident communicator
2%
highly organised
2%
multitask
2%
problem solving
2%
stock control
2%
team player
2%
time management
2%
customer focused
2%
resolution
2%
banking
2%
contact centre
2%
csr
2%
customer service representative
2%
digital banking
2%
first direct
2%
inbound
2%
outbound
2%
compressed air
2%
service engineers
2%
technology
2%
written communication
2%
co ordinator
2%
issue resolution
2%
advanced excel
2%
cold calling
2%
communications
2%
telecommunications
2%
telephone manner
2%
additive manufacturing
2%
sales support
2%
financial services
2%
management
2%
manufacturer
2%
and customer relationship management (crm) tools
2%
ticketing systems
2%
analytics
2%
automotive industry
2%
customer success
2%
ecommerce
2%
product specialists
2%
saas
2%
hardware
2%
it support
2%
b2b
2%
b2c
2%
claims management
2%
consumer rights
2%
crm
2%
microsoft excel
2%
operational support
2%
itil
2%
kofax
2%
occ
2%
safeguarding
2%
sen
2%
wisdom
2%
early years
2%
edrm
2%
flexible
2%
hybrid
2%
hybrid working
2%
lift
2%
send
2%
social care
2%
systems
2%
manufacture
2%
power tools
2%
rights
2%
aftersales
2%
operational excellence
2%
Improve your CV's success rate by using these Technical Support skills and keywords or scan your CV to get a personalised score.