Help Desk Skills you Need for your CV and Career in Customer Service
Help Desk Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Help Desk role. We ranked the top skills based on the percentage of Help Desk job descriptions they appeared on. For example, 50% of Help Desk job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
50%
helpdesk
32%
customer support
19%
admin
19%
technical support
19%
switchboard
13%
sales
13%
retail
13%
point of sale
13%
call logging
13%
linux
13%
consumer
13%
customer
13%
advice
7%
crm
7%
credit
7%
debt
7%
guidance
7%
administration
7%
strong attention to detail
7%
customer service skills
7%
organised
7%
attention to detail
7%
advisor
7%
supportive
7%
product support
7%
norwegian
7%
medical
7%
healthcare
7%
customer service advisor
7%
customer care
7%
Improve your CV's success rate by using these Help Desk skills and keywords or scan your CV to get a personalised score.