Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Representative role. We ranked the top skills based on the percentage of Customer Support Representative job descriptions they appeared on. For example, 72% of Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
72%
customer service representative
33%
customer support
18%
customer services executive
17%
banking
13%
client team enquiries assistant
11%
enquiries advisor
11%
enquiries assistant
11%
enquiries executive
11%
front of house assistant
11%
customer services
11%
inbound
11%
customer service consultant
9%
csr
9%
first direct
9%
outbound
9%
call centre
9%
sales support
9%
communication skills
9%
customer service administrator
8%
crm
8%
customer advisor
6%
contact centre
6%
client service
6%
business support
6%
admin
6%
customer service advisor
6%
account management
6%
healthcare
4%
helpdesk
4%
medical
4%
norwegian
4%
product support
4%
customer service executive
4%
complaints advisor
4%
financial services
4%
administrative support
4%
customer services administrator
4%
call handler
4%
assistant
4%
bank
4%
hsbc
4%
upselling
4%
advice
4%
complaints
4%
customer experience
4%
organisational skills
4%
automotive
4%
computer systems
4%
databases
4%
enquiries
4%
invoicing
4%
orders
4%
parts
4%
sales
4%
trade
4%
warehouse
4%
customer
2%
digital banking
2%
answering telephones
2%
client engagement specialist
2%
co ordinator
2%
customer care
2%
issue resolution
2%
pensions
2%
service coordinator
2%
service support administrator
2%
submissions officer
2%
data entry
2%
processing
2%
administrator
2%
complaints handler
2%
complaints officer
2%
telephone handler
2%
telephone operator
2%
italian
2%
italian languages
2%
sales administration
2%
account manager
2%
calls
2%
emails
2%
live chat
2%
coordinator
2%
customer services representative
2%
customer services support
2%
financial customer service
2%
telecommunications
2%
telephone customer service representative
2%
resolutions
2%
technology
2%
hardware
2%
spanish
2%
operational support
2%
complaint
2%
complaint management
2%
order processing
2%
technology sales
2%
client requirements
2%
cold calling
2%
existing clients
2%
new business opportunities
2%
sales performance
2%
inbound calls
2%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Representative skills and keywords or scan your CV to get a personalised score.