Customer Support Executive Skills you Need for your CV and Career in Customer Service

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Customer Support Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Executive role. We ranked the top skills based on the percentage of Customer Support Executive job descriptions they appeared on. For example, 75% of Customer Support Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
75%
call centre
25%
customer services
20%
communication skills
15%
customer support
15%
contact centre
15%
calls
10%
b2b
10%
problem solving
10%
customer care
10%
software
5%
value-added
5%
gds
5%
sales order processor
5%
travel bookings
5%
general administration
5%
process driven
5%
ms office
5%
quotes
5%
financial institutions
5%
management
5%
performance management
5%
quality assurance
5%
building relationships
5%
client retention
5%
email clients
5%
enquiries
5%
web chat
5%
case management
5%
appointments
5%
sales
5%
software systems
5%
technology
5%
b2c
5%
bilingual
5%
data management
5%
german
5%
multilingual
5%
administrators
5%
attention to detail
5%
chat
5%
microsoft excel
5%
onboarding
5%
team leader
5%
telesales
5%
waste management
5%
account managers
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Executive skills and keywords or scan your CV to get a personalised score.