Customer Services Specialist Skills you Need for your CV and Career in Customer Service
Customer Services Specialist Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services Specialist role. We ranked the top skills based on the percentage of Customer Services Specialist job descriptions they appeared on. For example, 71% of Customer Services Specialist job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
71%
contact centre
21%
financial services
21%
customer support
13%
client services
13%
banking
9%
order processing
9%
customer experience
9%
outbound calls
9%
supervising
9%
team leader
9%
fos
9%
complaints
9%
graduate level
9%
call centre
9%
people skills
5%
customer success
5%
organisational skills
5%
computer literate
5%
communication skills
5%
saas
5%
kyc
5%
analytics
5%
automotive industry
5%
product specialists
5%
scheduling
5%
jira
5%
ecommerce
5%
proactive monitoring
5%
problem solving
5%
universities
5%
building relationships
5%
empathy
5%
exceptional listener
5%
outbound marketing
5%
warm calling
5%
administration
5%
inbound
5%
linux
5%
customer care
5%
anti money
5%
customer service experience
5%
good communication
5%
order management
5%
outbound sales
5%
retentions
5%
construction industry
5%
customer services
5%
enquiries
5%
office skills
5%
office support
5%
placing orders
5%
sales support
5%
working team
5%
client relationship management
5%
client support
5%
delivery management
5%
export
5%
interior design
5%
admin
5%
sales administration
5%
advanced excel
5%
client engagement specialist
5%
cold calling
5%
communications
5%
complaints advisor
5%
customer service consultant
5%
customer service representative
5%
telecommunications
5%
german
5%
german speaker
5%
german speaking
5%
client service specialist
5%
financial industry
5%
forecast and insight analyst
5%
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