FrançaisCustomer Services Officer Skills you Need for your CV and Career in Customer Service
Customer Services Officer Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services Officer role. We ranked the top skills based on the percentage of Customer Services Officer job descriptions they appeared on. For example, 46% of Customer Services Officer job descriptions contained customer services executive as a required skill.
Keywords / Skills
Popularity
customer services executive
46%
enquiries advisor
42%
enquiries executive
38%
customer service representative
36%
customer service
33%
customer services
25%
client service
23%
client advisor
21%
customer support
21%
senior advisor
21%
customer service executive
21%
client team enquiries assistant
21%
enquiries assistant
21%
customer assistant
17%
client team enquiries
17%
customer aid
17%
front of house assistant
16%
customer service consultant
14%
customer advisor
10%
customer service administrator
10%
financial services
8%
administrator
6%
customer services officer
4%
complaints
4%
attention to detail
4%
communication
4%
business support
4%
customer service advisor
4%
repairs
4%
housing
4%
telephone manner
4%
admin
4%
local government
4%
claims handling
2%
insurance
2%
investigation
2%
administrative support
2%
service coordinator
2%
service support administrator
2%
submissions officer
2%
client engagement specialist
2%
complaints advisor
2%
customer
2%
landlord
2%
repairs and maintenance
2%
support officer
2%
data entry
2%
processing
2%
computer literate
2%
english language skills
2%
highly detailed
2%
motivation
2%
admin jobs
2%
fixed term
2%
public sector
2%
public sector jobs
2%
surrey
2%
call handler
2%
complaints handler
2%
complaints officer
2%
telephone handler
2%
telephone operator
2%
customer insights
2%
communications
2%
ict
2%
not-for-profit
2%
answering phones
2%
arrears
2%
communication skills
2%
difficult situations
2%
microsoft office
2%
queries
2%
servicing
2%
client relationship manager
2%
client services administrator
2%
customer service assistant
2%
project assistant
2%
resident liaison officer
2%
adult social care
2%
advice
2%
advisor
2%
call centre
2%
care
2%
contact centre
2%
customer service officer
2%
helpdesk
2%
information officer
2%
social care
2%
reception
2%
technical support
2%
customer queries
2%
analytical
2%
organised
2%
performance management
2%
team manager
2%
negotiation skills
2%
self motivated
2%
client services manager
2%
crm
2%
customer service coordinator
2%
sales customer service
2%
senior customer service advisor
2%
client services team leader
2%
customer support manager
2%
Improve your CV's success rate by using these Customer Services Officer skills and keywords or scan your CV to get a personalised score.