Customer Service Officer Skills you Need for your CV and Career in Customer Service

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Customer Service Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 60% of Customer Service Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
customer services executive
19%
customer service representative
19%
call centre
15%
client team enquiries assistant
15%
front of house assistant
15%
enquiries executive
15%
enquiries advisor
15%
enquiries assistant
15%
telephone manner
12%
customer support
12%
helpdesk
12%
project assistant
8%
client relationship manager
8%
client services administrator
8%
customer service assistant
8%
waste disposal
8%
waste management
8%
resident liaison officer
8%
negotiation skills
8%
self motivated
8%
recycling
8%
staff development
8%
waste
8%
communication skills
8%
verification
8%
housing
8%
perm
4%
data entry
4%
support officer
4%
adult social care
4%
advice
4%
advisor
4%
care
4%
contact centre
4%
customer service officer
4%
information officer
4%
social care
4%
amazon
4%
help desk
4%
lloyds
4%
answering telephones
4%
retail
4%
temp
4%
customer experience
4%
front house
4%
security
4%
teamwork
4%
repairs and maintenance
4%
landlord
4%
customer service consultant
4%
technical support
4%
complaints advisor
4%
client engagement specialist
4%
client service
4%
admin jobs
4%
customer service executive
4%
customer services
4%
service coordinator
4%
service support administrator
4%
submissions officer
4%
local authority
4%
reception
4%
communications
4%
customer care
4%
rail
4%
social media
4%
admin
4%
local government
4%
surrey
4%
processing
4%
fixed term
4%
public sector
4%
public sector jobs
4%
computer literate
4%
english language skills
4%
highly detailed
4%
motivation
4%
administrative support
4%
manager
4%
senior planner
4%
senior scheduler
4%
team leader
4%
administration
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.