Customer Service Manager Skills you Need for your CV and Career in Customer Service
Customer Service Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 50% of Customer Service Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
50%
customer service manager
39%
management
25%
manager
14%
account manager
9%
customer services
9%
b2b
6%
waste management
6%
waste
6%
call centre
6%
complaints
6%
enquiries
6%
skip hire
6%
customer service management
6%
hazardous waste
6%
team leader
6%
demolition
6%
construction
6%
asbestos
6%
motivation
6%
customer complaints
6%
automotive
6%
sales
6%
communication skills
6%
customer experience
6%
retail
6%
client relationship
6%
personal development
3%
dealership
3%
crm
3%
drive improvement
3%
erp
3%
managing teams
3%
national accounts
3%
sales administration
3%
trade sales
3%
problem solving
3%
team leadership
3%
investigation
3%
complaint
3%
sap
3%
sales order processing
3%
queries
3%
orders
3%
business support
3%
supervisor
3%
resolving
3%
administration duties
3%
crm databases
3%
compliance
3%
communications
3%
attention to detail
3%
microsoft office
3%
strong communication skills
3%
automotive aftermarket
3%
automotive industry
3%
automotive parts
3%
management skills
3%
networking
3%
client account manager
3%
client manager
3%
customer manager
3%
customer relationship manager
3%
customer service team leader
3%
relationship manager
3%
administration
3%
supervisory experience
3%
team management
3%
office administration
3%
edi
3%
analytical
3%
finance
3%
leadership
3%
administrative support
3%
customer engagement
3%
data analysis
3%
general administration
3%
membership development
3%
membership growth
3%
membership systems
3%
web based
3%
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