FrançaisCustomer Service Associate Skills you Need for your CV and Career in Customer Service
Customer Service Associate Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Service Associate role. We ranked the top skills based on the percentage of Customer Service Associate job descriptions they appeared on. For example, 81% of Customer Service Associate job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
81%
organisational skills
44%
product training
40%
administrative
27%
communication skills
20%
career development
14%
french
9%
computer literate
9%
customer support
7%
microsoft office
7%
german
7%
call centre
5%
online marketplace
5%
administrative duties
5%
customer interaction
5%
customer service contact centre
5%
customer services
5%
amazon
5%
e-commerce
5%
ebay sales
5%
pa to associate
5%
admin assistant
5%
administrator
5%
business administrator
5%
customer service assistant
5%
executive
5%
pa
5%
customer care
5%
office assistant
5%
personal assistant
5%
negotiation
3%
customer complaints
3%
complaint management
3%
finance
3%
administrative support
3%
collections
3%
arrears
3%
claims handling
3%
accuracy
3%
interpersonal skills
3%
financial services
3%
italian
3%
office administration
3%
order management
3%
order processing
3%
client care
3%
crm
3%
customer service advisor
3%
customer service officer
3%
housing
3%
rents
3%
repairs
3%
repairs admin
3%
repairs planner
3%
scheduler
3%
social housing
3%
administration
3%
b2b
3%
export
3%
csa
3%
graduate level
3%
tech
3%
temporary staffing
3%
benefits
3%
business support
3%
bonus
3%
written communication
3%
payments
3%
scheme
3%
service quality
3%
training
3%
Improve your CV's success rate by using these Customer Service Associate skills and keywords or scan your CV to get a personalised score.