Customer Service Account Manager Skills you Need for your CV and Career in Customer Service

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Customer Service Account Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Account Manager role. We ranked the top skills based on the percentage of Customer Service Account Manager job descriptions they appeared on. For example, 65% of Customer Service Account Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
65%
account manager
42%
account management
18%
contact centre
13%
sales administration
11%
sales order processing
8%
compliance
8%
clients
8%
key account manager
8%
relationship building
8%
relationship manager
8%
customer experience
8%
sales support
8%
customer services
8%
call centre
8%
client services
8%
customer success
8%
team leader
6%
project management
6%
saas
6%
administrative
6%
building relationships
6%
client accounts
6%
financial institutions
6%
hospitality
6%
management
6%
fcl
6%
freight forwarding
6%
import export
6%
key account management
6%
lcl
6%
sales
6%
performance management
6%
quality assurance
6%
general administrative duties
3%
customer care
3%
collections
3%
internal account manager
3%
customer management
3%
logistics
3%
debt management
3%
courier
3%
quote
3%
business development
3%
technical information
3%
b2b
3%
automotive parts
3%
bonus
3%
call handling
3%
office coordinator
3%
order processor
3%
processing orders
3%
sales executive
3%
sales admin
3%
attention to detail
3%
analytical skills
3%
cross selling
3%
customer success manager
3%
project administration
3%
saas solutions
3%
system implementation
3%
upselling
3%
account managing
3%
service delivery
3%
marketing
3%
negotiation
3%
customer service representative
3%
project teams
3%
ms office
3%
communication skills
3%
inside sales
3%
internal sales
3%
telesales
3%
key clients
3%
administrative support
3%
spanish
3%
supervising
3%
quotations
3%
scheduling
3%
manager
3%
general administration
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Account Manager skills and keywords or scan your CV to get a personalised score.