Customer Skills you Need for your CV and Career in Customer Service
Customer Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer role. We ranked the top skills based on the percentage of Customer job descriptions they appeared on. For example, 85% of Customer job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
85%
admin
12%
reception
10%
customer services
10%
telephone manner
10%
call centre
10%
administrative
8%
communication skills
8%
computer literate
8%
written communication
6%
warranty
6%
administration
6%
customer care
6%
receptionist duties
6%
facilities
4%
helpdesk
4%
planner
4%
telephone
4%
advisor
4%
shiftwork
4%
client services
4%
outbound calls
4%
events
4%
library
4%
sales
4%
clients
4%
ms office
4%
saas
4%
customer success
4%
calls
4%
customer
4%
customer complaints
4%
customers
4%
organisational skills
4%
administrator
4%
general administration
4%
contact centre
4%
sales support
4%
crm databases
4%
customer satisfaction
4%
phone manner
4%
problem solving
4%
property
4%
german
2%
technology
2%
compressed air
2%
service engineers
2%
technical
2%
advanced excel
2%
cold calling
2%
communications
2%
telecommunications
2%
b2b
2%
recruiting
2%
communication
2%
dynamic
2%
proactive
2%
customer support manager
2%
cross selling
2%
project management
2%
upselling
2%
analytical skills
2%
customer success manager
2%
project administration
2%
saas solutions
2%
system implementation
2%
call handler
2%
consumer
2%
office support
2%
repairs
2%
engineering
2%
manufacturer
2%
inbound calls
2%
true team player
2%
engineer
2%
mechanical
2%
account manager
2%
sales administration
2%
sales order processing
2%
excel
2%
outlook
2%
word
2%
account management
2%
claims
2%
insurance
2%
microsoft office
2%
order processing
2%
analytics
2%
automotive industry
2%
customer support
2%
ecommerce
2%
jira
2%
product specialists
2%
business administration
2%
logistics
2%
customer service administrator
2%
manager
2%
asbestos
2%
construction
2%
customer service manager
2%
demolition
2%
hazardous waste
2%
skip hire
2%
waste
2%
waste management
2%
business banking
2%
commercial banking
2%
financial services
2%
telephone banking
2%
customer experience
2%
assistants
2%
creative
2%
hospitality
2%
retail
2%
administrative support
2%
enquiries
2%
front house
2%
Improve your CV's success rate by using these Customer skills and keywords or scan your CV to get a personalised score.