Customer Skills you Need for your CV and Career in Customer Service

Share

Customer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer role. We ranked the top skills based on the percentage of Customer job descriptions they appeared on. For example, 90% of Customer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
90%
call centre
20%
sales
20%
retail
20%
hospitality
20%
telecoms
10%
telephone manner
10%
organisational skills
10%
microsoft excel
10%
communication skills
10%
administrative
10%
customer service assistant
10%
customer service advisor
10%
call centre advisor
10%
data entry
10%
logistic support
10%
helpdesk
10%
customer satisfaction
10%
customer care
10%
answering telephones
10%
social care
10%
customer services
10%
customer service management
10%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer skills and keywords or scan your CV to get a personalised score.