Complaints Handler Skills you Need for your CV and Career in Customer Service
Complaints Handler Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Complaints Handler role. We ranked the top skills based on the percentage of Complaints Handler job descriptions they appeared on. For example, 68% of Complaints Handler job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
68%
complaints
42%
customer complaints
30%
call centre
20%
complaints handler
20%
complaint
17%
case management
10%
complaint management
10%
customer service advisor
10%
telephone manner
7%
housing ombudsman
7%
calls
7%
car
7%
dispute resolution
7%
motor
7%
administrative
7%
compliance
7%
methodical
7%
policies
7%
claims handler
7%
contact centre
7%
housing advisor
7%
fos
7%
call handler
7%
enquiries executive
7%
enquiries assistant
7%
enquiries advisor
7%
customer services executive
7%
customer service representative
7%
client team enquiries assistant
7%
resolving
4%
email clients
4%
communication skills
4%
escalations
4%
complaint handler
4%
admin
4%
escalation resolution
4%
csa
4%
customer satisfaction
4%
customer care
4%
resolving issues
4%
resolve issues
4%
law
4%
administration
4%
mediation
4%
office support
4%
repairs
4%
mortgage
4%
call center
4%
customer advisor
4%
hospitality
4%
inbound
4%
negotiation
4%
legal
4%
office based
4%
retail
4%
fca
4%
customer service administrator
4%
customer service consultant
4%
complaints advisor
4%
delivering exceptional customer service
4%
Improve your CV's success rate by using these Complaints Handler skills and keywords or scan your CV to get a personalised score.