Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 65% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
65%
complaints
56%
complaint
30%
customer complaints
30%
complaints handler
25%
call centre
20%
complaint management
15%
contact centre
10%
car
10%
claims handler
10%
policies
10%
methodical
10%
compliance
10%
administrative
10%
dispute resolution
10%
fca
10%
fos
10%
insurance
10%
motor
10%
complaints advisor
10%
resolving
5%
investigation
5%
management
5%
motivation
5%
personal development
5%
bristol
5%
customer service management
5%
communication skills
5%
mortgage
5%
customer relations
5%
bs8
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.