Customer Services Skills you Need for your CV and Career in Banking

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Customer Services Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 53% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
financial services
43%
call centre
24%
private banking
20%
contact centre
20%
graduate level
20%
relationship management
15%
client services
15%
banking
15%
retail banking
10%
lending
10%
customer complaints
10%
complaints
10%
product analysis
10%
finance
10%
arabic
10%
fair value
10%
product lifecycle management
10%
guarantees
5%
client relationship manager
5%
aml
5%
cdd
5%
edd
5%
fraud
5%
transaction monitoring
5%
commercial awareness
5%
global trade and receivables finance
5%
stakeholder management
5%
telephone
5%
premier
5%
trade
5%
compliance
5%
credit card
5%
relationship
5%
implementation
5%
investment
5%
banking assistant
5%
cemap
5%
client relationships
5%
asset
5%
asset management
5%
complaint management
5%
fsa
5%
german speaker
5%
client relations
5%
leasing
5%
communication skills
5%
knowledge of financial services
5%
sales
5%
clearing
5%
collections
5%
direct debit
5%
mandates
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.