Customer Service Manager Skills you Need for your CV and Career in Banking

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Customer Service Manager Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 32% of Customer Service Manager job descriptions contained banking as a required skill.

Keywords / Skills

Popularity

banking
32%
lending
23%
relationship management
19%
commercial finance
14%
invoice finance
14%
customer service
14%
business development
14%
private banking
10%
regulatory requirements
10%
trusted advisor
10%
funding
10%
commercial lending
10%
commercial banking
10%
sales
10%
brokerage
10%
relationship
10%
premier
10%
asic
5%
saas
5%
oracle
5%
invoices
5%
agile
5%
trade
5%
telephone
5%
stakeholder management
5%
guarantees
5%
commercial awareness
5%
client services
5%
cash management
5%
sap
5%
servicenow
5%
successfactors
5%
mifid
5%
scrum
5%
networking
5%
new business opportunities
5%
premier relationship officer
5%
branch manager
5%
implementation
5%
credit
5%
credit limits
5%
credit reviews
5%
risk
5%
underwriter
5%
customer value
5%
banking operations
5%
assistant branch manager
5%
aml
5%
vendor finance
5%
sales manager
5%
hard asset
5%
asset finance
5%
estate agents
5%
fca
5%
commercial real estate
5%
leasing
5%
fsa
5%
financial services
5%
customer complaints
5%
complaints
5%
complaint management
5%
asset management
5%
real estate transactions
5%
billing
5%
treasury management
5%
asset
5%
root cause analysis
5%
process capability
5%
compliance
5%
transaction processing
5%
sme banking
5%
contracts
5%
positive team player
5%
credit risk
5%
commercial property owners
5%
bridging
5%
uk retail banking
5%
team handling
5%
operations
5%
kyc
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.