Customer Service Representative Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Representative Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 46% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
46%
customer service representative
29%
admin
23%
administrator
15%
account manager
15%
customer success manager
9%
sales order processing
9%
administrative assistant
9%
customer support
9%
customer services executive
9%
customer services
9%
relationship manager
9%
customer representative
9%
administration
9%
client services manager
9%
client representative
9%
business representative
9%
sales
9%
business development manager
9%
coordinator
9%
account representative
9%
client service coordinator
6%
client service
6%
company receptionist
6%
customer service executive
6%
secretary
6%
support administrator
6%
administration duties
6%
order processing
6%
customer service advisor
6%
customer service agent
6%
customer service consultant
6%
order processor
6%
project coordinator
6%
administrative
6%
adminstration
6%
front of house assistant
6%
enquiries executive
6%
enquiries assistant
6%
enquiries advisor
6%
client team enquiries assistant
6%
training
6%
organisational skills
6%
customer accounts
3%
payments
3%
purchase ledger
3%
reconciliation
3%
sales support
3%
sales administration
3%
microsoft excel
3%
marketing
3%
mailchimp
3%
office support
3%
account management
3%
call management
3%
data
3%
customer queries
3%
orders
3%
purchasing
3%
excel
3%
outlook
3%
word
3%
client liaison
3%
relationship management
3%
retail
3%
data entry
3%
general assistant
3%
office assistant
3%
accounts assistant
3%
office admin
3%
service support administrator
3%
technical service coordinator
3%
birmingham
3%
cold call
3%
internal sales
3%
manufacturing
3%
phone
3%
recycling
3%
sales admin
3%
tender
3%
walsall
3%
west bromwich
3%
wolverhampton
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.