Customer Service Officer Skills you Need for your CV and Career in Customer Service

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Customer Service Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 41% of Customer Service Officer job descriptions contained customer service representative as a required skill.

Keywords / Skills

Popularity

customer service representative
41%
customer service
41%
customer services executive
38%
client team enquiries assistant
25%
enquiries advisor
25%
enquiries assistant
25%
enquiries executive
25%
front of house assistant
22%
customer service consultant
16%
customer support
16%
call centre
16%
communication skills
16%
customer service administrator
13%
helpdesk
13%
verification
13%
customer services
13%
housing
10%
customer service executive
10%
attention to detail
10%
customer aid
7%
customer advisor
7%
customer assistant
7%
administration
7%
communication
7%
customer
7%
client service
7%
answering telephones
4%
eho
4%
client engagement specialist
4%
customer service advisor
4%
complaints advisor
4%
maintenance
4%
admin
4%
computer literate
4%
repairs
4%
english language skills
4%
reporting
4%
banking
4%
care industry
4%
highly detailed
4%
financial services
4%
customer care
4%
local authority
4%
client relationship manager
4%
honest
4%
motivation
4%
experience in similar role
4%
client services administrator
4%
reliable
4%
reception
4%
good communication
4%
customer service assistant
4%
telephone manner
4%
it literate
4%
customer service officer
4%
client liaison
4%
landlord
4%
working to deadlines
4%
liaison officer
4%
amazon
4%
repairs and maintenance
4%
calls
4%
project assistant
4%
help desk
4%
support officer
4%
residential engagement executive
4%
lloyds
4%
engineering
4%
business support
4%
perm
4%
written communication
4%
retail
4%
temp
4%
administrative support
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.