Collections Officer Skills you Need for your CV and Career in Customer Service
Collections Officer Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Collections Officer role. We ranked the top skills based on the percentage of Collections Officer job descriptions they appeared on. For example, 50% of Collections Officer job descriptions contained collections agent as a required skill.
Keywords / Skills
Popularity
collections agent
50%
collections advisor
50%
arrears
30%
fca
30%
collections
20%
outbound
20%
insurance
20%
inbound
20%
customer service advisor
20%
call centre
20%
administrator
20%
credit control
10%
customer service
10%
purchase ledger
10%
telephone manner
10%
consumer duty
10%
customer services
10%
litigation
10%
negotiation skills
10%
recoveries
10%
collections specialist
10%
Improve your CV's success rate by using these Collections Officer skills and keywords or scan your CV to get a personalised score.