Technical Support Specialist Skills you Need for your CV and Career in It & Telecoms

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Technical Support Specialist Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Technical Support Specialist role. We ranked the top skills based on the percentage of Technical Support Specialist job descriptions they appeared on. For example, 27% of Technical Support Specialist job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
27%
1st line
27%
technical support engineer
22%
technical support
22%
ict technician
22%
information technology
22%
it systems support
22%
it systems technician
22%
it technician
22%
helpdesk
16%
applications
11%
1st line support
11%
technical customer support
11%
troubleshooting
11%
tech support
11%
it support
11%
customer support
11%
product support
6%
software
6%
desk support
6%
english
6%
remote troubleshooting
6%
mobile devices
6%
german
6%
software solutions
6%
microsoft excel
6%
hardware
6%
german language
6%
electronics
6%
security operations
6%
devops
6%
network security
6%
information security
6%
security clearance
6%
p2p
6%
customer services
6%
network engineer
6%
remote support
6%
it engineer
6%
oracle
6%
it systems engineer
6%
d365
6%
switching
6%
qlikview
6%
line support
6%
willingness to engage in continuous learning
6%
excellent communication skills
6%
c#
6%
.net
6%
vmware server
6%
vmware
6%
admin
6%
storage area networks
6%
technical support specialist
6%
technical customer service
6%
helpdesk manager
6%
helpdesk administrator
6%
support analyst
6%
2nd line support
6%
occ
6%
communication
6%
progression
6%
infrastructure
6%
wisdom
6%
surrey
6%
public sector jobs
6%
public sector
6%
portals
6%
cs
6%
local government
6%
lift
6%
kofax
6%
jira
6%
itil
6%
edrm
6%
applications specialist
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Technical Support Specialist skills and keywords or scan your CV to get a personalised score.