Technical Support Specialist Skills you Need for your CV and Career in It & Telecoms

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Technical Support Specialist Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Technical Support Specialist role. We ranked the top skills based on the percentage of Technical Support Specialist job descriptions they appeared on. For example, 25% of Technical Support Specialist job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
25%
1st line
20%
tech support
20%
technical support specialist
15%
technical support
15%
technical support engineer
15%
technical customer support
15%
it systems technician
15%
it systems support
15%
information technology
15%
ict technician
15%
it technician
15%
analyst
10%
storage area networks
10%
switching
10%
vmware
10%
vmware server
10%
it support
10%
systems management
5%
designing
5%
it systems
5%
information security
5%
network infrastructure
5%
project management
5%
software installation
5%
tech
5%
start up
5%
sdk
5%
troubleshooting
5%
technical skills
5%
azure
5%
saas
5%
intune
5%
microsoft 365
5%
1st line support
5%
2nd line support
5%
support analyst
5%
helpdesk administrator
5%
helpdesk manager
5%
technical customer service
5%
communication
5%
cs
5%
desk support
5%
english
5%
german
5%
voip
5%
customer support
5%
configurations
5%
dynamics
5%
aci
5%
ccnp
5%
sda
5%
sdn
5%
analysis
5%
data
5%
finance systems
5%
helpdesk
5%
technology
5%
customer service
5%
provisioning
5%
telecoms
5%
remote
5%
quality assurance associate
5%
quality control technician
5%
inventory coordinator
5%
java
5%
node
5%
software development
5%
3rd line support
5%
active directory
5%
api
5%
b2b
5%
hubspot
5%
jira
5%
json
5%
mongodb
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Technical Support Specialist skills and keywords or scan your CV to get a personalised score.