Technical Support Specialist Skills you Need in the It & Telecoms Industry

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Technical Support Specialist Skills List in the It & Telecoms Industry

Below we have compiled a list of the most popular skills for a Technical Support Specialist role. We ranked the top skills based on the percentage of Technical Support Specialist job descriptions they appeared on. For example, 7% of Technical Support Specialist job descriptions contained helpdesk as a skill.

Skills

Popularity

helpdesk
7%
1st line
5%
technical support
5%
2nd line
4%
active directory
4%
service desk
4%
windows
4%
problem solving
4%
infrastructure
4%
software solutions
4%
itil
4%
technical qualifications
4%
customer service
4%
customer support
4%
mobile
4%
telecommunications
4%
enquiries
2%
engineer
2%
integration
2%
existing clients
2%
enterprise architecture
2%
interfaces
2%
incidents
2%
enterprise software
2%
it analyst
2%
line support
2%
presales
2%
it support engineer
2%
saas
2%
nhs
2%
software
2%
solution architecture
2%
ccna
2%
2nd line support engineer
2%
firewall
2%
3rd line support
2%
network
2%
3rd line support engineer
2%
ict
2%
computer software
2%
information systems
2%

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