Support Analyst Skills you Need for your CV and Career in It & Telecoms

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Support Analyst Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Support Analyst role. We ranked the top skills based on the percentage of Support Analyst job descriptions they appeared on. For example, 29% of Support Analyst job descriptions contained sql as a required skill.

Keywords / Skills

Popularity

sql
29%
application support
29%
1st line support
15%
it support analyst
15%
analyst
15%
applications
15%
customer service
15%
technology
15%
microsoft
15%
erp system
10%
mere
10%
it support
10%
warminster
10%
wiltshire
10%
microsoft office
10%
legal
10%
azure
10%
technical support
5%
vmware
5%
365
5%
2nd line support
5%
windows engineer
5%
.net
5%
application analyst
5%
2nd line support technician
5%
asset management
5%
application support analyst
5%
dhcp
5%
problem management
5%
erp
5%
user training
5%
excel
5%
it support technician
5%
2nd line
5%
itil
5%
microsoft exchange
5%
dynamics
5%
desktop application support
5%
3rd line
5%
service desk analyst
5%
southampton
5%
windows server
5%
service skills
5%
active directory
5%
call logging
5%
aws
5%
database systems
5%
software
5%
office365
5%
microsoft windows server
5%
support documentation
5%
sccm
5%
oracle
5%
computer science
5%
servers
5%
system administration
5%
customer services
5%
service desk
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Support Analyst skills and keywords or scan your CV to get a personalised score.