Support Analyst Skills you Need for your CV and Career in It & Telecoms

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Support Analyst Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Support Analyst role. We ranked the top skills based on the percentage of Support Analyst job descriptions they appeared on. For example, 29% of Support Analyst job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
29%
analytical skills
24%
business process improvement
24%
business support
24%
data analysis
24%
wealth management
24%
analyst
20%
sql
15%
customer service
15%
applications
15%
windows
10%
technical support
10%
policy
10%
helpdesk
10%
legal
10%
support analyst
10%
service desk
10%
1st line
10%
microsoft office
10%
jira
5%
back office
5%
switches
5%
microsoft dynamics crm
5%
trading
5%
deskside
5%
vpn
5%
wdx one
5%
active directory
5%
cisco
5%
office 365
5%
communication skills
5%
routing
5%
tcp/ip
5%
wireless
5%
planon
5%
it support
5%
systems analyst
5%
cognos
5%
sophos
5%
dhcp
5%
comptia
5%
dns
5%
digital
5%
server
5%
information systems
5%
application support
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Support Analyst skills and keywords or scan your CV to get a personalised score.