Support Analyst Skills you Need for your CV and Career in It & Telecoms

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Support Analyst Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Support Analyst role. We ranked the top skills based on the percentage of Support Analyst job descriptions they appeared on. For example, 22% of Support Analyst job descriptions contained application support as a required skill.

Keywords / Skills

Popularity

application support
22%
sql
22%
microsoft office
22%
windows server
22%
active directory
20%
helpdesk
15%
customer service
15%
technical support
15%
service desk
15%
office 365
12%
microsoft
12%
sql server
10%
windows
10%
windows azure
10%
amersham
10%
aylesbury
10%
buckinghamshire
10%
chesham
10%
it infrastructure
10%
it support analyst
10%
leighton buzzard
10%
luton
10%
milton keynes
10%
msp
10%
analyst
8%
itil
8%
1st line
5%
azure
5%
information technology
5%
software support
5%
ticketing systems
5%
troubleshooting
5%
vmware
5%
software
5%
financial markets
5%
small teams
5%
vmware infrastructure
5%
d365
5%
dynamics 365
5%
nec housing
5%
oracle
5%
oracle applications
5%
systems administrator
5%
ms office
5%
service desk analyst
5%
service management
5%
intune
5%
pc
5%
desktop support
3%
it support
3%
it technician
3%
finance systems
3%
technology
3%
database systems
3%
incidents
3%
resolution
3%
root cause analysis
3%
2nd line
3%
law firm
3%
excel
3%
hms
3%
hybrid
3%
permanent
3%
saas
3%
salesforce
3%
salesforce crm
3%
technical documentation
3%
systems support analyst
3%
cloud computing
3%
sharepoint
3%
analytical skills
3%
business support
3%
business travel
3%
computer systems
3%
operating systems
3%
software systems
3%
business systems
3%
royalties
3%
infrastructure
3%
project management
3%
erp software
3%
24x7
3%
analytical
3%
communication skills
3%
conflict management
3%
highly detailed
3%
itc
3%
problem solving
3%
ready to learn
3%
timelines
3%
hyper-v
3%
networking
3%
resolving
3%
intuita
3%
3rd line
3%
3rd line support
3%
apple os
3%
cisco
3%
dv cleared
3%
network infrastructure
3%
printers
3%
accounting
3%
coins
3%
erp
3%
training
3%
system performance
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Support Analyst skills and keywords or scan your CV to get a personalised score.