Senior Customer Service Skills you Need for your CV and Career in Customer Service

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Senior Customer Service Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service role. We ranked the top skills based on the percentage of Senior Customer Service job descriptions they appeared on. For example, 75% of Senior Customer Service job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
75%
order processing
19%
orders
19%
reporting
19%
data
13%
sap
13%
international
7%
customer support
7%
call centre
7%
customerservice
7%
senior customer service advisor
7%
microsoft office
7%
merchanting
7%
b2b
7%
retail
7%
cs
7%
sales
7%
customer experience
7%
logistics
7%
email
7%
manager
7%
phone
7%
management skills
7%
leadership
7%
client services manager
7%
leadership skills
7%
client services team leader
7%
senior customer service
7%
management background
7%
customer service consultant
7%
advisor
7%
own transport
7%
customer service coordinator
7%
resolving
7%
chester
7%
customer service manager
7%
telephone manner
7%
customer service representative
7%
administrative
7%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Senior Customer Service skills and keywords or scan your CV to get a personalised score.