Senior Customer Service Skills you Need for your CV and Career in Customer Service

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Senior Customer Service Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service role. We ranked the top skills based on the percentage of Senior Customer Service job descriptions they appeared on. For example, 56% of Senior Customer Service job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
56%
customer support
20%
contact centre
15%
customer service manager
15%
call centre
15%
calls
10%
customer service team leader
10%
customer service consultant
10%
customer service administrator
10%
sales support
10%
team leader
10%
customer service representative
10%
customer success
10%
call logging
10%
part time
5%
client services team leader
5%
cs team leader
5%
crm
5%
customer care
5%
calling
5%
fixed term contract
5%
events
5%
customer service coordinator
5%
team manager
5%
library
5%
customer service advisor
5%
customer services administrator
5%
temporary
5%
call centre manager
5%
customer service assistant
5%
customer support manager
5%
administration
5%
contract manager
5%
order processing
5%
sales customer service
5%
customer services
5%
contracts manager
5%
order processor
5%
senior customer service advisor
5%
automotive industry
5%
operations manager
5%
sales
5%
executive management
5%
planning manager
5%
sales administrator
5%
customer service management
5%
training material
5%
repairs manager
5%
work processes
5%
build
5%
business support
5%
car hire
5%
construction
5%
client service
5%
telecoms
5%
car rental
5%
developers
5%
customer advisor
5%
development
5%
office administrator
5%
manager
5%
new build
5%
client services manager
5%
call centre team leader
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Senior Customer Service skills and keywords or scan your CV to get a personalised score.