Senior Customer Service Manager Skills you Need for your CV and Career in Customer Service
Senior Customer Service Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Senior Customer Service Manager role. We ranked the top skills based on the percentage of Senior Customer Service Manager job descriptions they appeared on. For example, 57% of Senior Customer Service Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
57%
customer service manager
24%
management
20%
training
12%
property sales
8%
team leader
8%
customer service management
8%
management skills
8%
management experience
8%
customer services
8%
real estate
8%
customer success
8%
client services
8%
leadership
8%
sales
4%
fmcg
4%
sales order processing
4%
sports
4%
sales administration
4%
retention strategies
4%
customer retention
4%
team performance
4%
headcount
4%
bookings
4%
communication skills
4%
hospitality
4%
leisure
4%
training development
4%
accessories
4%
beauty
4%
customer experience manager
4%
fashion
4%
jewellery
4%
manager
4%
retail
4%
financial services
4%
multi tasking
4%
concerts
4%
hospitality industry
4%
live events
4%
stock control
4%
team manager
4%
analytical
4%
communication
4%
development
4%
health and safety
4%
kpi's
4%
managing
4%
delivering exceptional customer service
4%
people skills
4%
problem solving
4%
project management
4%
stress management
4%
technical skills
4%
bar management
4%
customer experience
4%
customer satisfaction
4%
high standards
4%
customer support
4%
Improve your CV's success rate by using these Senior Customer Service Manager skills and keywords or scan your CV to get a personalised score.