Senior Customer Advisor Skills you Need for your CV and Career in Customer Service

Share

Senior Customer Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Advisor role. We ranked the top skills based on the percentage of Senior Customer Advisor job descriptions they appeared on. For example, 63% of Senior Customer Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
hospitality
57%
retail
57%
call centre
38%
customer service advisor
38%
contact centre
32%
sales
19%
customer satisfaction
13%
administrative
13%
training
13%
reporting
7%
financial services
7%
interaction
7%
customer support
7%
telephone manner
7%
organisational skills
7%
advisor
7%
microsoft excel
7%
communication skills
7%
customer queries
7%
bills
7%
customer service assistant
7%
call centre advisor
7%
insurance
7%
calls
7%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Senior Customer Advisor skills and keywords or scan your CV to get a personalised score.