Relationship Manager Skills you Need for your CV and Career in Customer Service

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Relationship Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Relationship Manager role. We ranked the top skills based on the percentage of Relationship Manager job descriptions they appeared on. For example, 36% of Relationship Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
36%
communication skills
29%
crm
22%
account manager
22%
customer experience
15%
telephone manner
15%
marketing
15%
outbound calls
15%
software
15%
customer satisfaction
15%
sales
15%
client relationship manager
15%
client relationship
15%
recruitment
8%
advisory
8%
calls
8%
empathy
8%
onboarding
8%
payroll
8%
queries
8%
service level agreements
8%
crm databases
8%
recruitment process
8%
build strong relationships
8%
time management
8%
customer issues
8%
b2b
8%
account management
8%
written communication
8%
problem solving
8%
phone manner
8%
customer care
8%
customer complaints
8%
customer services
8%
benefits
8%
customer support
8%
management
8%
team management
8%
bdm
8%
business development manager
8%
energy
8%
energy brokerage
8%
relationship building
8%
sales executive
8%
sales manager
8%
tpis
8%
advice
8%
operations executive
8%
call centre
8%
cold calling
8%
contracts
8%
meticulous
8%
relationship management
8%
research
8%
consumer duty
8%
procurement
8%
supplier relationship manager
8%
third-party suppliers
8%
vendor management
8%
sales support
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Relationship Manager skills and keywords or scan your CV to get a personalised score.