Helpdesk Analyst Skills for your CV in the Customer Service Industry

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Helpdesk Analyst Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Helpdesk Analyst role. We ranked the top skills based on the percentage of Helpdesk Analyst job descriptions they appeared on. For example, 67% of Helpdesk Analyst job descriptions contained customer support as a required skill.

Skills

Popularity

customer support
67%
customer service
67%
customer service advisor
50%
desk support
50%
service desk consultant
50%
support consultant
50%
client services
50%
customer service executive
34%
helpdesk analyst
34%
helpdesk support
34%
hire controller
17%
customer care
17%
delivering exceptional customer service
17%
problem solving
17%
first call
17%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Helpdesk Analyst skills and keywords or scan your CV to get a personalised score.